Territory Sales Manager - Companion Animal

Merck Gruppe - MSD Sharp & Dohme; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Laptop

iPad

Benefits

Job summary

Merck Gruppe - MSD Sharp & Dohme is seeking a Territory Sales Manager for Companion Animal in Sydney, NSW. The role focuses on growing sales, merchandising excellence and retail execution across Sydney, South NSW and Victoria with a field-based lifestyle.

You will collaborate with store teams, regional managers and key customers to deliver promotional programs, product visibility and staff training while driving a high-performing sales culture.

Qualifications

• Demonstrated success in sales, retail, account management or a customer-facing role.
• Experience in retail, FMCG, pharmacy, animal health or consumer products preferred.
• Tertiary business or science degree preferred.
• Strong relationship-building and communication skills.
• Ability to influence and engage customers at store level.
• Strong organisational and territory management skills.
• Ability to analyse sales data and translate insights into actions.
• Self-motivated with strong execution discipline and attention to detail.
• Ability to work independently while collaborating effectively with broader teams.
• Strong presentation and training skills.
• Intermediate Microsoft Office and CRM skills.

Responsibilities

• Achieve sales targets and develop territory plans.
• Identify opportunities through customer engagement and market insights.
• Monitor territory performance and respond to gaps.
• Execute promotions and ensure product visibility in stores.
• Build strong relationships with store managers and regional stakeholders.
• Provide product training and education to retail teams.
• Collaborate with marketing and technical teams on retail initiatives.
• Report customer interactions and ensure compliance.

Skills

Sales experience

Relationship building

Communication skills

Territory management

Data analysis

Independent work

Presentation skills

CRM skills

Training skills

MS Office

Education

Business or science degree

Tools

CRM software

Microsoft Office

Job description

Job Description

Territory Sales Manager - Companion Animal

• 2-year Fixed Term role with competitive remuneration, benefits and tools of trade provided e.g. Car, Laptop, ipad etc (Field Based role)
• Based: Sydney
• Territories covered: Sydney/South NSW/VIC
• Work with a high performing, agile and passionate sales team
• Full training provided: TSM role would suit a passionate, motivated sales orientated individual with an interest in Companion Animal Health
• Drive sales growth, merchandising excellence and retail execution across the companion animal portfolio

As a Territory Sales Manager - Companion Animal, you will be responsible for driving sales growth, merchandising excellence and execution of our company’s Animal Health companion animal portfolio, across assigned retail customers and stores.

Reporting to the Strategic Account & Sales Manager, you will work closely with retail store teams, regional retail management and key customer stakeholders to deliver promotional programs, product visibility, staff education and customer engagement activity.

What You Will Do

Responsibilities include, however not limited to:

Sales and Territory Management

• Achieve sales targets and activity objectives for assigned retail customers and stores
• Develop and execute territory plans to drive our company’s Animal Health portfolio growth
• Identify sales opportunities through customer engagement, store analysis and market insights
• Review territory performance regularly and take action to achieve sales objectives
• Monitor competitor activity and recommend actions to improve market share

Retail Execution and Merchandising

• Execute national and customer-specific promotional programs within assigned stores
• Ensure merchandising standards, product visibility and point-of-sale materials are implemented effectively
• Conduct regular store visits to assess compliance, identify opportunities and close execution gaps
• Support new product launches and seasonal campaigns
• Maintain high standards of retail execution across all assigned stores

Customer Relationship Management

• Build and maintain strong relationships with store managers, retail teams and regional customer stakeholders
• Act as a trusted partner by understanding customer needs and providing practical solutions
• Deliver product training and education to retail teams to improve recommendation confidence
• Support customer enquiries, follow-up actions and issue resolution in a timely manner

Store Level Technical Support and Product Education

• Utilise the technical services team to support delivery of technical messaging and drive sales
• Provide technical and sales training to customers to ensure accurate messaging reaches the end user
• Maintain a strong level of product knowledge, including competitor products and broader animal health issues
• Keep the Strategic Account and Sales Manager informed of competitor activity through regular reporting

CRM, Reporting and Compliance

• CRM systems to inform next‑call objectives and support a single view of the customer
• Record customer interactions in Ensure product complaint investigations, pricing queries, compliance issues and follow‑up requests are completed accurately and within required timelines
• Ensure all business activity complies with relevant Acts, policies and procedures
• Share knowledge, communicate effectively across sales and marketing teams, and contribute positively to team meetings and forums

Collaboration

• Work closely with the Strategic Account and Sales Manager to deliver retail channel priorities
• Collaborate with marketing, technical and customer effectiveness teams to support execution of retail initiatives
• Share best practices and customer insights across the retail sales team
• Support a culture of collaboration, accountability and execution excellence

What You Must Have

• Demonstrated success in sales, retail, account management or a customer‑facing role
• Experience in retail, FMCG, pharmacy, animal health or consumer products preferred
• Tertiary business or science degree preferred
• Strong relationship‑building and communication skills
• Ability to influence and engage customers at store level
• Strong organisational and territory management skills
• Ability to analyse sales data and translate insights into actions
• Self‑motivated with strong execution discipline and attention to detail
• Ability to work independently while collaborating effectively with broader teams
• Strong presentation and training skills
• Intermediate Microsoft Office and CRM skills

What You Can Expect

• Play a pivotal role by bringing yoursales talentto amarket leadingglobalAnimal Healthorganisation withtrusted brandsandinnovative products
• Join aclose knit,collaborative teamoflike‑minded professionalswhocelebrate winsandshare knowledge
• Purpose driven workimprovinganimal health outcomesforcustomersandcommunities
• Receiveongoing development,coachingandsupportwithclear progression pathwaysand access toindustry leading training
• Competitive salarywithperformance related bonusandrecognition programmes
• The opportunity to drive growth in a key companion animal retail portfolio
• A field‑based role with variety, autonomy and customer interaction

We are proud to be a company that embraces the value of bringing varied, talented, and committed people together. The fastest way to breakthrough innovation is when variedideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and multiculturalworkplace.

Additional location(s) Compensation Information:

Account Management, Animal Health Care, Client Visits, Customer Engagement, Data Analysis, Lead Generation, Market Analytics, Product Knowledge, Relationship Management, Retail Distribution, Retail Execution, Retail Store Experience, Sales Channels, Sales Forecasting, Sales Objectives, Sales Pipeline Management, Sales Strategy Development, Technical Product Sales, Territory Management

Required Skills:

Account Management, Animal Health Care, Client Visits, Customer Engagement, Data Analysis, Lead Generation, Market Analytics, Product Knowledge, Relationship Management, Retail Distribution, Retail Execution, Retail Store Experience, Sales Channels, Sales Forecasting, Sales Objectives, Sales Pipeline Management, Sales Strategy Development, Technical Product Sales, Territory Management

Employee Status:Project Temps (Fixed Term)

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 100%

Flexible Work Arrangements: Remote

Shift: Not Indicated

Valid Driving License: Yes

Hazardous Material(s): N/A

Job Posting End Date: 11/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R419718