Temporary Receptionist

Windsor Group; Brisbane; Presencial; AUD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Windsor Group is seeking an experienced receptionist for a short-term opportunity at a busy allied health practice in Upper Mount Gravatt, Brisbane. You will provide reception and administrative support, greet clients, manage calls, appointments, and billing tasks, and assist clinicians to ensure smooth daily operations.

The role suits someone with prior reception or admin experience, strong organisational and communication skills, and the ability to handle confidential information with

Formación

• Previous experience in a reception or administration role.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to manage confidential information professionally.
• Proficient with computer systems and administrative processes.
• Reliable, adaptable, and able to work independently.

Responsabilidades

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

Conocimientos

Reception experience

Customer service

Communication skills

Organisational skills

Confidentiality

Computer proficiency

Independent work

Descripción del empleo

Are you an experienced Receptionist looking for a short-term opportunity within a supportive and professional psychology practice?

• Temp assignment – first two weeks of November
• Interviewing now. Apply ASAP
• Located in Upper Mount Gravatt

We are seeking a friendly, organised, and customer-focused receptionist to provide reception and administrative support for a busy allied health clinic. This role is ideal for someone with previous reception/admin experience who enjoys working with people and thrives in a fast-paced environment.

As the first point of contact for clients, you will play a key role in delivering exceptional service while supporting clinicians and ensuring the smooth operation of the practice.

Key Responsibilities

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

About You

• Previous experience in a reception or administration role
• Strong customer service and communication skills
• Excellent organisational skills and attention to detail
• Ability to manage confidential information with professionalism
• Proficient with computer systems and administrative processes
• Reliable, adaptable, and able to work independently

• Previous experience in a reception or administration role
• Strong customer service and communication skills
• Excellent organisational skills and attention to detail
• Ability to manage confidential information with professionalism
• Proficient with computer systems and administrative processes
• Reliable, adaptable, and able to work independently

You must hold a current Blue Card and will be required to undertake a police check.

Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group provides expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors.

Are you an experienced Receptionist looking for a short-term opportunity within a supportive and professional psychology practice?

We are seeking a friendly, organised, and customer-focused receptionist to provide reception and administrative support for a busy allied health clinic. This role is ideal for someone with previous reception/admin experience who enjoys working with people and thrives in a fast-paced environment. As the first point of contact for clients, you will play a key role in delivering exceptional service while supporting clinicians and ensuring the smooth operation of the practice.

Key Responsibilities

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

About You

• Previous experience in a reception or administration role
• Strong customer service and communication skills
• Excellent organisational skills and attention to detail
• Ability to manage confidential information with professionalism
• Proficient with computer systems and administrative processes
• Reliable, adaptable, and able to work independently

• Previous experience in a reception or administration role
• Strong customer service and communication skills
• Excellent organisational skills and attention to detail
• Ability to manage confidential information with professionalism
• Proficient with computer systems and administrative processes
• Reliable, adaptable, and able to work independently

You must hold a current Blue Card and will be required to undertake a police check.

Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group provides expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors.

Additional information

• Temp assignment - first two weeks of November
• Interviewing now. Apply ASAP
• Located in Upper Mount Gravatt