Telecom Field Contract Manager: Safety & Quality

Genus Group; City of Wodonga; On-site; AUD 90,000 - 120,000; Full time

Job summary

Genus Services in Wodonga is seeking an experienced Field Contract Manager to oversee and deliver field-based telecommunications contracts. You will monitor field delivery, audits, safety, quality, and contractor performance to ensure on-time completion and client satisfaction.

We value hands-on leadership, strong safety focus, and the ability to manage multiple stakeholders, with a commitment to delivering high-quality outcomes on-site.

Qualifications

• Experience managing field-based resources in a medium to large services business.
• Proven track record delivering projects safely, on time and to quality standards.
• Strong knowledge of workplace health and safety requirements.
• Ability to liaise with clients, subcontractors and internal teams.

Responsibilities

• Oversee field-based activities across assigned contracts.
• Develop and maintain relationships with clients, subcontractors and internal teams.
• Conduct regular field audits focused on safety and quality.
• Ensure Safe Work Method Statements and Technical Work Instructions are followed.
• Monitor contractor performance and ensure timely and quality delivery.
• Manage contractor escalations in conjunction with management and clients.
• Investigate customer complaints and coordinate rectification actions.
• Conduct toolbox meetings with contracted suppliers.
• Liaise with project teams regarding workflow and field delivery.
• Identify non-conformances and implement remedial actions.

Skills

Field management

Contract management

Safety compliance

Stakeholder engagement

Microsoft Office

Education

Certificate III telecommunications trade qualification

White Card

Tools

MS Office / Teams / SharePoint

Job description

Genus Services in Wodonga is seeking an experienced Field Contract Manager to oversee and deliver field-based telecommunications contracts. You will monitor field delivery, audits, safety, quality, and contractor performance to ensure on-time completion and client satisfaction.

We value hands-on leadership, strong safety focus, and the ability to manage multiple stakeholders, with a commitment to delivering high-quality outcomes on-site.