Field Contract Manager: Telecom Projects, Safety & Quality

Genus Group; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Genus Services is seeking an experienced Field Contract Manager to join our Melbourne team. The role focuses on overseeing field aspects of telecommunications contracts, ensuring contractors deliver safety, quality and commercial outcomes.

You will monitor field delivery, conduct audits, manage performance and coordinate rectification works with project teams, clients and subcontractors to sustain high service standards.

Qualifications

• Experience managing field-based resources in medium to large services business.
• Proven track record delivering field projects safely, on time and to quality standards.
• Strong knowledge of workplace health and safety requirements.
• Ability to manage day-to-day operational issues with autonomy.

Responsibilities

• Oversee field-based activities across assigned contracts.
• Develop and maintain effective relationships with clients, subcontractors and internal teams.
• Conduct regular field audits with a strong focus on safety and quality.
• Ensure Safe Work Method Statements and Technical Work Instructions are followed.
• Monitor contractor performance to meet timeframes and quality requirements.
• Address defective workmanship and coordinate rectification works.
• Manage field and contractor escalations with management, SHEQ and clients.
• Investigate customer complaints and drive appropriate actions.

Skills

Field management

Safety & quality

Client relationships

Stakeholder engagement

Time management

Organisational skills

Negotiation

Communication

Autonomy & judgement

Education

Certificate III Telecommunications trade qualification

Construction Industry White Card

C Class Driver’s Licence

Tools

Microsoft Office

Job description

Genus Services is seeking an experienced Field Contract Manager to join our Melbourne team. The role focuses on overseeing field aspects of telecommunications contracts, ensuring contractors deliver safety, quality and commercial outcomes.

You will monitor field delivery, conduct audits, manage performance and coordinate rectification works with project teams, clients and subcontractors to sustain high service standards.