Tecsight Field Manager

Rgit Australia; New South Wales; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Company Vehicle / Phone / Laptop

Staff Discounts on John Deere parts

Staff Gifts for Christmas & All-Hands

Job summary

Hutcheon & Pearce in Australia seeks an experienced field leadership professional to lead the TECSight Field team and shape field-based services. You will work with customers and colleagues to improve machinery setup, data capture, and product optimisation, while driving strategic initiatives.

You will guide start-ups, deliver practical training, and foster strong relationships with John Deere personnel, ensuring quality records and profitable service offerings.

Qualifications

• 7+ years experience in John Deere diagnostics, agronomy or precision agriculture.
• Strong leadership, coaching and team development skills.
• Excellent communication and relationship-building ability.
• Customer-focused with a passion for delivering exceptional service.
• Advanced knowledge of precision agriculture technology and John Deere systems, including Service Advisor and DTAC.

Responsibilities

• Leading, coaching and developing the TECSight Field Specialist team.
• Developing and executing the strategy for field-based TECSight services.
• Supporting machinery start-ups and optimisation activities.
• Training service, sales and TECSight employees in machine set-up, data capture and product optimisation.
• Coordinating customer demonstrations, clinics, training events and product optimisation days.
• Supporting continuous improvement in pre-delivery quality control processes.
• Providing leadership across the business in agronomic and practical farming knowledge.
• Helping customers use quality machine and agronomic data to support better decision-making.
• Identifying tailored solutions that meet customer needs and create broader opportunities across equipment, parts, labour and technology-based services.
• Building and maintaining strong relationships with key John Deere personnel.
• Supporting the ongoing adoption and mainstreaming of Precision Ag Solutions across the dealership.
• Maintaining accurate customer interaction records and ensuring time is recorded and charged appropriately.
• Participating in recruitment, performance reviews, employee development and other people leadership activities.

Skills

John Deere diagnostics

Agronomy / precision agriculture

Leadership / team development

Communication & relationship-building

Data-driven decision making

Tools

Service Advisor

DTAC

Job description

Reporting to the Integrated Solutions Manager, you will provide day-to-day leadership to the TECSight Field team while helping shape the strategic direction and business model for our field-based services. You will work closely with customers, managers and teams across the business to improve machinery set-up and optimisation, strengthen precision agriculture capability, support quality data management, and provide practical training that helps our customers get the best possible value from their equipment and technology.

What You'll Be Doing

• Leading, coaching and developing the TECSight Field Specialist team
• Developing and executing the strategy for field-based TECSight services
• Supporting machinery start-ups and optimisation activities
• Training service, sales and TECSight employees in machine set-up, data capture and product optimisation
• Coordinating customer demonstrations, clinics, training events and product optimisation days
• Supporting continuous improvement in pre-delivery quality control processes
• Providing leadership across the business in agronomic and practical farming knowledge
• Helping customers use quality machine and agronomic data to support better decision‑making
• Identifying tailored solutions that meet customer needs and create broader opportunities across equipment, parts, labour and technology-based services
• Building and maintaining strong relationships with key John Deere personnel
• Supporting the ongoing adoption and mainstreaming of Precision Ag Solutions across the dealership
• Maintaining accurate customer interaction records and ensuring time is recorded and charged appropriately
• Participating in recruitment, performance reviews, employee development and other people leadership activities

What You'll Bring

• 7+ years experience in John Deere diagnostics, agronomy or precision agriculture
• Strong leadership, coaching and team development skills
• Excellent communication and relationship-building ability
• Customer-focused with a passion for delivering exceptional service
• Strong organisational skills with the ability to manage competing priorities
• Advanced knowledge of precision agriculture technology and John Deere systems, including Service Advisor and DTAC

What We'll Bring

• Company Vehicle / Phone / Laptop
• Staff Discounts on John Deere parts, products, toys, and merchandise
• Staff Gifts for Christmas & at our annual All Employee Meeting and more!

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.

Company Overview

Hutcheon and Pearce have always been a proud family business. Since 1953, we have grown to more than 560 employees across 20 branches in NSW. As we continue to grow alongside the needs of our customers in the ever-changing agricultural sector, it's important that we find the best people to join our team. Our rule of thumb is simple: hire for attitude and train for skill. If you have the right attitude for our company, we'll train you to become the best of the best. From new apprentices and trainees right through to leadership positions, we offer you the flexibility, support and opportunity to grow your career. You'll notice the difference at Hutcheon and Pearce.