Technology & Systems Lead - Automate, Secure & Align Data

Sharps Australia; Geelong; On-site; AUD 85,000 - 110,000; Full time

Job summary

Sharps Australia seeks a Technology and Systems Officer to manage the systems our people rely on, deliver the technology roadmap, and keep systems secure and reliable. You will connect data across our business, finance and client systems and explore safe automation and AI to reduce manual work.

This hands-on, on-site Geelong role involves working with external IT providers and internal teams to implement improvements and ensure operational resilience.

Qualifications

• 3–5 years' experience in an IT, systems administration or systems support role, including some project or vendor work.
• Experience supporting integrated business systems and the data that flows between them.
• Sound working knowledge of cybersecurity controls across identity, access, devices and data.
• Experience working with external IT providers and technology vendors, including tracking service levels and costs.
• Exposure to automation or AI tools, and an understanding of the controls needed to use them safely.

Responsibilities

• Help maintain a prioritised technology roadmap tied to our operating needs, growth, risk and business value, reviewed quarterly
• Keep core systems available, supported and recoverable, with clear incident response and business continuity plans that are regularly tested
• Make sure data flows reliably between our core business, finance and client systems, and resolve data quality issues at the source
• Identify opportunities for automation and AI, and put in place those that deliver safe, measurable gains, with the right controls and human review
• Maintain proportionate cybersecurity controls across identity, access, devices, vendors and data, including secure onboarding and offboarding, regular access reviews and staff security awareness
• Be the day-to-day contact for our external IT provider and technology vendors, tracking service levels, costs and licensing, and working to reduce recurring support issues

Skills

Practical and hands-on

Security-minded

Commercially aware

Automation and AI curiosity

Clear communicator

Organised and methodical

Outcome-focused

Honest and reliable

Tools

Microsoft 365

Entra ID

SharePoint

Job description

Sharps Australia seeks a Technology and Systems Officer to manage the systems our people rely on, deliver the technology roadmap, and keep systems secure and reliable. You will connect data across our business, finance and client systems and explore safe automation and AI to reduce manual work.

This hands-on, on-site Geelong role involves working with external IT providers and internal teams to implement improvements and ensure operational resilience.