Technology Specialist

Komatsu Australia; Brisbane; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Family leave policy

Income protection insurance

Novated leasing options

Health benefits

Travel discounts

Yearly bonus

Referral program

Résumé du poste

Komatsu Australia is seeking a Technology Specialist to deliver support across customer and branch locations in Queensland and surrounding regions. You will guide product demonstrations, delivery, setup, training and ongoing field support for construction technology solutions such as machine guidance, machine control and digital site tools.

The role targets a capable technician with experience in construction tech, strong troubleshooting skills and the ability to work autonomously with travel

Qualifications

• Experience in construction technology or related technical field support.
• Ability to support, troubleshoot and explain digital site systems.
• Trade qualification in field service is advantageous.

Responsabilités

• Serve as the primary technical liaison between customers, sales and service teams.
• Provide specialist demonstrations, delivery, handover and on-site training.
• Support sales through technical discussions and solution guidance.
• Assist with machine setup, calibration and field implementation.
• Build strong relationships across branches and customer sites.

Connaissances

Construction tech

Machine guidance

Machine control

Field service

Customer support

Troubleshooting

Formation

Trade qualification in field service

Outils

Topcon

Trimble

Leica

Description du poste

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

We're inviting capable technology and construction solutions professionals to join us as Technology Specialist, delivering support across customer and branch locations throughout QLD and surrounding regions. As a key player, you'll help support Komatsu's construction technology and digital product offering, including:

• Machine guidance and machine control solutions for excavators and dozers.
• Smart construction and digital site technologies that support accurate project delivery.
• Fleet management and production-focused technology systems used across customer operations.

As the go-to expert, you'll provide technical support to internal teams and customers, guiding them through product demonstrations, delivery and handover, system setup, training, and ongoing field support.

• Serves as a primary technical liaison between customers, sales, service teams and Komatsu for construction technology solutions.
• Provides specialist product demonstrations, delivery, handover, training and support for Komatsu technology products.
• Supports the sales process through technical discussions, solution guidance and customer workflow alignment.
• Assists internal teams with machine build, setup, calibration and field implementation of technology systems.
• Maintains strong working relationships across branches and customer sites while supporting adoption, performance and issue resolution.
• Contributes to ongoing product knowledge through testing, proof of concept activity and regular communication with the wider team.

Role Located: Wacol office base, with travel across QLD and Northern NSW region and on-site customer support.

What We Are Looking For

• Possess relevant experience in construction technology, machine guidance, machine control, surveying, or related technical field support roles.
• A Trade qualification with relevant industry experience as a Field Service Technician would be advantageous.
• Demonstrated ability to support, troubleshoot and explain digital site systems or technology-enabled equipment.
• Desirable experience with Topcon, Trimble, Leica or similar construction technology platforms.
• Valid Driver's Licence.
• Ability to analyse and troubleshoot technical system issues, while providing practical and effective solutions for customers and internal stakeholders.
• Familiarity with customer workflows across civil construction, earthmoving or related environments will be highly regarded.
• Proficiency in building strong relationships and communicating confidently with customers, sales teams, service teams and peers.
• Ability to work autonomously, manage travel and coordinate priorities in a busy, fast-paced role.
• A commitment to HSE by demonstrating safe behaviour & HSE compliance at all times.

Why work for us!

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance and Death & Diability Insurance provided through our company superannuation fund ; Novated Leasing options available.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.