Technology Operational Risk Specialist

IAG; City of Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Boosted superannuation with 13%

Up to 50% off personal insurance

5 myLeave days per year

Work from home options

20 weeks paid parental leave

Dedicated career growth programs

Job summary

A leading insurance group is seeking a Technology Operational Risk Specialist to enhance governance and operational resilience. You will engage with various stakeholders and provide support in technology risk management. The ideal candidate will have a solid background in technology and risk, strong communication skills, and a collaborative approach. This permanent position offers various benefits, including boosted superannuation and career growth programs, with flexibility for a work-from-home arrangement.

Qualifications

• Minimum five years in technology and two years in technology risk.
• Strong understanding of General IT Controls.
• Ability to apply risk knowledge in complex environments.

Responsibilities

• Provide risk support across Technology & Operations.
• Engage with Executive-level stakeholders on risk management.
• Mentor junior team members and contribute to growth planning.

Skills

Technology risk knowledge

Strong communication

Collaboration

Stakeholder engagement

Education

ITIL® 4 Foundation Certification

CISA, CRISC, CISM or equivalent

Tools

AI tools

Risk management frameworks

Job description

Overview

Create impact asaTechnology Operational Risk Specialist

Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role

We’re looking for a dynamic Technology Operational Risk Specialist who will play a key part in enabling our technology teams to navigate the IAG Risk Management Framework with confidence and ease. You’ll contribute to the continuous improvement of technology risk, control, and assurance processes, helping to strengthen our governance and operational resilience.

Responsibilities

• Provide first-line risk support across Technology & Operations in line with Group Risk Management Frameworks, including:
  • Risk profiling and assessments
  • Managing control issues and risk events
  • Overseeing third-party risk governance
  • Enhancing reporting and oversight of critical systems
• Engage with Executive-level stakeholders on technology risk management matters
• Provide expert guidance on control design and effectiveness, drawing on industry best practices and internal standards.
• Support the identification, assessment, and automation of technology controls, including the use of AI
• Enable technology teams to independently apply the Risk Management Framework through intuitive tools and resources including AI and automation
• Leverage internal and external data to deliver forward-looking technology risk insights
• Act as a risk SME on projects, initiatives, remediation, and continuous improvement activities
• Collaborate with Technology & Operations teams, Risk Advisors, and control owners to embed risk awareness and accountability across the organisation while actively supporting the implementation of the Technology & Operations Risk Culture Plan.
• Mentor and uplift the skills of junior team members
• Contribute to future growth planning and support enterprise programs across IAG
• Promote a safe and well environment for all team members

This is a permanent role open to all major cities in Australia ideally Gadigal Country (Sydney), Naarm (Melbourne) and Meanjin (Brisbane).

About You

We’re looking for a dynamic and experienced technology risk professionals who thrives in fast-paced, agile environments. The ideal candidate will bring a strong blend of technical expertise, technology risk knowledge, and a collaborative mindset.

To be successful in this role

• You have a solid foundation, minimum five years, in technology and two years in technology risk, with the ability to apply your knowledge to complex environments and evolving risk landscapes.
• You bring a ‘can do’ mindset and a friendly, courteous approach to your work, helping to foster a collaborative and supportive team culture.
• You’re confident engaging with stakeholders at all levels, building trust and influencing outcomes through clear communication and credibility.
• You understand the importance of delivering value to internal and external customers, and you consistently put their needs at the heart of your work.
• You take ownership of your responsibilities and are committed to delivering high-quality outcomes that make a real difference.
• You bring passion and drive to your role, inspiring those around you and maintaining momentum even in challenging situations.
• Strong understanding of General IT Controls and their role in operational resilience and compliance.
• ITIL® 4 Foundation Certification
• Cobit Foundation
• Professional certifications such as CISA, CRISC, CISM, or equivalent.

Applications closes on Monday 26 January 2026

Benefits

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
• Dedicated career growth programs, including the award-winning IAG Academy
• Employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.