Technology Associate Consultant - Splunk

Telstra Corporation; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-related pay

Access to learning programs

Global presence across 22 countries

Purchased annual leave scheme

Additional Telstra day off

Telstra product discounts 30% off

Toolkit provided (laptop + phone)

Job summary

Telstra is seeking an Technology Associate Consultant - Splunk in Melbourne to assist senior technical staff in engineering, delivering and supporting observability solutions for defence environments. You will help build foundational monitoring capabilities while enabling platform operations and service visibility.

You will work with Splunk/ITSI, support data onboarding, testing and configuration, and contribute to continuous improvement in monitoring and alerting.

Qualifications

• Analytical thinking and problem solving are essential.
• Strong communication and collaboration with stakeholders.
• Experience in observability and monitoring environments preferred.

Responsibilities

• Assist in configuring monitoring, alerting and dashboards using Splunk and ITSI
• Support platform operations including monitoring activities and incident response
• Assist with data onboarding and integration of monitoring sources
• Collaborate with senior team members to support observability solution delivery
• Contribute to testing and validation of monitoring configurations
• Maintain documentation for monitoring configurations and procedures
• Identify monitoring gaps and escalate as required
• Contribute to continuous improvement initiatives including alert tuning and dashboard enhancements
• Apply a continuous learning mindset to develop monitoring capability
• Support transition of observability services to internal ownership

Skills

Analytical Thinking

Communication

Continuous Improvement

Customer Engagement

Problem Solving

Requirements Definition

Stakeholder Management

Written Communication

Observability fundamentals

Splunk knowledge

Data Awareness

Education

Relevant tertiary qualification or equivalent experience

AGSVA NV2 Security Clearance (or ability to gain)

Splunk training or certifications desirable

IT technical support experience

Experience in Agile practices

Tools

Splunk

Job description

Employment Type Permanent

Closing Date 2 Nov 2026 11:59pm

Job Title Technology Associate Consultant - Splunk

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What is the focus of the role?

As an Associate Consultant aligned to Splunk ITSI, you will assist senior technical staff to engineer, develop, deliver and support observability and monitoring solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on building foundational monitoring capability while supporting platform operations and service visibility. As an Associate Consultant, your role centres on collaborating with and supporting your team by providing technical service, solutions and implementation support for Splunk and ITSI based observability platforms delivered for our customer. In this role, you support the DevSecOps team to deliver monitoring and service assurance capabilities, contributing to configuration, testing, data onboarding and operational support activities. Your learning mindset and adaptability are critical as you develop capability in monitoring, analytics and operational support.

Responsibilities

• Assist in configuring monitoring, alerting and dashboards using Splunk and ITSI
• Support platform operations including monitoring activities and basic incident response
• Assist with data onboarding and integration of monitoring sources
• Collaborate with senior team members to support observability solution delivery
• Contribute to testing and validation of monitoring configurations
• Maintain documentation for monitoring configurations and operational procedures
• Identify monitoring gaps or issues and elevate where required
• Contribute to continuous improvement initiatives including alert tuning and dashboard enhancements
• Apply a continuous learning mindset to develop monitoring and observability capability
• Support transition of observability services to internal ownership

Key Skills

• Analytical Thinking
• Communication
• Continuous Improvement Process
• Customer Engagement Group
• Problem Solving Listening
• Requirements Definition
• Stakeholder Management
• Written and verbal communication
• Monitoring and observability fundamentals
• Foundational Splunk knowledge or adjacent technologies
• Data awareness

Qualifications / Certifications

• AGSVA NV2 Security Clearance or ability to gain NV2
• Relevant tertiary qualification or equivalent experience
• Splunk training or certifications desirable
• Experience working in IT technical support
• Exposure to monitoring or observability environments
• Experience in Agile practices

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