Technology Associate Consultant - Splunk

Telstra Corporation; Australia; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Performance pay

Learning programs

Global presence

Annual leave

Telstra day off

Product discount

Toolkit

Job summary

Telstra Corporation is seeking a Technology Associate Consultant - Splunk to assist senior technical staff in engineering, delivering and supporting observability and monitoring solutions within Defence environments. You will help build foundational monitoring capabilities while supporting platform operations and service visibility.

You will collaborate with the DevSecOps team to deliver monitoring and service assurance capabilities, including data onboarding, configuration, testing and

Qualifications

• Foundational Splunk knowledge or adjacent technologies.
• Monitoring and observability fundamentals.
• AGSVA NV2 Security Clearance or ability to gain NV2.
• Relevant tertiary qualification or equivalent experience.
• Splunk training or certifications desirable.
• Experience in IT technical support and monitoring environments.
• Experience in Agile practices.

Responsibilities

• Assist in configuring monitoring, alerting and dashboards using Splunk and ITSI.
• Support platform operations including monitoring activities and basic incident response.
• Assist with data onboarding and integration of monitoring sources.
• Collaborate with senior team members to support observability solution delivery.
• Contribute to testing and validation of monitoring configurations.
• Maintain documentation for monitoring configurations and operational procedures.
• Identify monitoring gaps or issues and escalate where required.
• Contribute to continuous improvement initiatives including alert tuning and dashboard enhancements.
• Support transition of observability services to internal ownership.

Skills

Splunk ITSI

Observability

DevSecOps

Monitoring

Agile practices

Data onboarding

Education

NV2 Security Clearance

Tertiary qualification or equivalent

Splunk training/certifications desirable

Job description

Employment TypePermanentClosing Date2 Nov 2026 11:59pmJob TitleTechnology Associate Consultant - SplunkJob SummaryJob DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.What We OfferPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for)What is the focus of the role?As an Associate Consultant aligned to Splunk ITSI, you will assist senior technical staff to engineer, develop, deliver and support observability and monitoring solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on building foundational monitoring capability while supporting platform operations and service visibility.As an Associate Consultant, your role centres on collaborating with and supporting your team by providing technical service, solutions and implementation support for Splunk and ITSI based observability platforms delivered for our customer. In this role, you support the DevSecOps team to deliver monitoring and service assurance capabilities, contributing to configuration, testing, data onboarding and operational support activities. Your learning mindset and adaptability are critical as you develop capability in monitoring, analytics and operational support.ResponsibilitiesAssist in configuring monitoring, alerting and dashboards using Splunk and ITSISupport platform operations including monitoring activities and basic incident responseAssist with data onboarding and integration of monitoring sourcesCollaborate with senior team members to support observability solution deliveryContribute to testing and validation of monitoring configurationsMaintain documentation for monitoring configurations and operational proceduresIdentify monitoring gaps or issues and escalate where requiredContribute to continuous improvement initiatives including alert tuning and dashboard enhancementsApply a continuous learning mindset to develop monitoring and observability capabilitySupport transition of observability services to internal ownershipKey SkillsAnalytical ThinkingCommunicationContinuous Improvement ProcessCustomer EngagementGroup Problem SolvingListeningRequirements DefinitionStakeholder ManagementWritten and verbal communicationMonitoring and observability fundamentalsFoundational Splunk knowledge or adjacent technologiesData awarenessQualifications / CertificationsAGSVA NV2 Security Clearance or ability to gain NV2Relevant tertiary qualification or equivalent experienceSplunk training or certifications desirableExperience working in IT technical supportExposure to monitoring or observability environmentsExperience in Agile practicesWe're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.As part of your application with Telstra, you may receive communications from us on [phone] (for job applications in Australia) and [phone] (for job applications in the Philippines and India).When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment