IT Domain Specialist - Splunk

Telstra Corporation; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Performance-related pay

Access to learning programs

Global presence across 22 countries

Purchased annual leave

Additional Telstra day off

Telstra product discounts 30%

Toolkit provided (laptop + phone +plan

Job summary

Telstra, a leading Australian technology company, seeks an IT Domain Specialist – Splunk to design, deliver and support observability and monitoring solutions within Defence environments.

You will implement Splunk/ITSI service models, alerts, dashboards and data onboarding, ensuring high service visibility and reliability across multiple environments. A strong background in DevSecOps and agile practices is required.

Qualifications

• AGSVA NV2 Security Clearance required.
• Five+ years experience administering observability or monitoring platforms (prefer Splunk/ITSI).
• Splunk certifications desirable.

Responsibilities

• Apply Splunk and ITSI expertise to deliver monitoring and observability solutions.
• Configure service models, alerts, dashboards and reporting capabilities.
• Support data onboarding and integration of monitoring sources.
• Manage monitoring and alerting to ensure service visibility and early fault detection.
• Support deployment and optimisation of monitoring solutions across environments.
• Identify risks related to monitoring coverage and system performance.
• Provide technical support to improve monitoring effectiveness and reliability.
• Collaborate with stakeholders to deliver fit for purpose observability solutions.
• Contribute to documentation and operational procedures.
• Support continuous improvement including alert tuning and monitoring optimisation.
• Support transition from externally delivered services to internal ownership.
• Participate in DevSecOps delivery and operational support practices.

Skills

Observability delivery

Splunk admin

Splunk ITSI modelling

Alerts & dashboards

Data onboarding

Agile & DevOps

Automation

AWS

Azure

System monitoring

Scripting

Stakeholder management

System integration

Problem solving

Tools

Splunk ITSI

Job description

Employment Type, Closing Date & Job Title

Employment Type: Permanent

Closing Date: 2 Nov 2026 11:59pm

Job Title: IT Domain Specialist – Splunk

Job Summary

Who We Are – We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

Focus of the role

As an IT Domain Specialist aligned to Splunk ITSI, you will use your specialist technical knowledge and expertise to design, deliver and support observability and monitoring solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on improving service visibility, monitoring effectiveness and operational reliability. As an IT Domain Specialist, your role is key in improving the stability and reliability of observability solutions using Splunk and ITSI to ensure effective service delivery. You are responsible for contributing to the lifecycle of monitoring capabilities including service modelling, alerting, data onboarding and operational support. You support lifecycle ownership, continuous improvement and internal capability uplift while ensuring alignment to operational and service assurance requirements.

Responsibilities

• Apply Splunk and ITSI expertise to deliver monitoring and observability solutions
• Configure service models, alerts, dashboards and reporting capabilities
• Support data onboarding and integration of monitoring sources
• Manage monitoring and alerting to ensure service visibility and early fault detection
• Support deployment and optimisation of monitoring solutions across environments
• Identify risks related to monitoring coverage and system performance
• Provide technical support to improve monitoring effectiveness and reliability
• Collaborate with stakeholders to deliver fit for purpose observability solutions
• Contribute to documentation and operational procedures
• Support continuous improvement including alert tuning and monitoring optimisation
• Support transition from externally delivered services to internal ownership
• Participate in DevSecOps delivery and operational support practices

Key Skills

• Observability systems delivery and operation
• Splunk platform administration and optimisation
• Splunk ITSI service modelling
• Alerting, correlation and dashboard development
• Data onboarding and integration
• Agile and DevOps practices
• Automation systems and processes
• AWS
• Azure
• Improving technology systems
• Operational support systems
• Scripting
• Stakeholder Management
• System Integration
• System monitoring
• Technical Problem Solving

Qualifications

• AGSVA NV2 Security Clearance
• Five years plus experience administering observability or monitoring platforms with preference for Splunk and ITSI
• Splunk certifications desirable
• Experience in production support and development
• Experience in Agile and DevSecOps practices

We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on [phone] (for job applications in Australia) and [phone] (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

Adjustment requests and accessibility support can be arranged using the contact details below. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.

Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work‑life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Explore our teams https://www.telstra.com.au/careers/our-teams