IT Domain Specialist - Splunk

Telstra Corporation; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products

Toolkit provided (laptop + mobile plan

Job summary

Telstra Corporation in Australia is seeking an IT Domain Specialist focused on Splunk ITSI to design, deliver and support observability and monitoring solutions within defence environments. You will drive service visibility, improve monitoring accuracy and ensure reliable delivery.

You will configure service models, alerts, dashboards and integrate data sources, while collaborating with stakeholders and contributing to DevSecOps practices.

Qualifications

• Five+ years of experience administering observability/monitoring platforms, preferably Splunk and ITSI.
• Splunk certifications desirable.
• Experience in production support and development.
• Experience in Agile and DevSecOps practices.
• Ability to work in Defence environments.

Responsibilities

• Deliver monitoring and observability solutions using Splunk and ITSI.
• Configure service models, alerts, dashboards and reporting.
• Support data onboarding and integration of monitoring sources.
• Manage monitoring and alerting to ensure service visibility and early fault detection.
• Support deployment and optimization of monitoring across environments.
• Collaborate with stakeholders to deliver fit-for-purpose observability solutions.
• Participate in DevSecOps delivery and operational support practices.
• Assist in transition from external to internal ownership.

Skills

Splunk

ITSI

Observability

Dashboard development

Alerts & monitoring

Data onboarding

DevSecOps

AWS

Azure

Scripting

Stakeholder management

System integration

Agile

Education

AGSVA NV2 Security Clearance

Tools

Splunk ITSI

Job description

Employment TypePermanentClosing Date2 Nov 2026 11:59pmJob TitleIT Domain Specialist - SplunkJob SummaryJob DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.What We OfferPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for)What is the focus of the role?As an IT Domain Specialist aligned to Splunk ITSI, you will use your specialist technical knowledge and expertise to design, deliver and support observability and monitoring solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on improving service visibility, monitoring effectiveness and operational reliability.As an IT Domain Specialist, your role is key in improving the stability and reliability of observability solutions using Splunk and ITSI to ensure effective service delivery. You are responsible for contributing to the lifecycle of monitoring capabilities including service modelling, alerting, data onboarding and operational support. You support lifecycle ownership, continuous improvement and internal capability uplift while ensuring alignment to operational and service assurance requirements.Responsibilities:Apply Splunk and ITSI expertise to deliver monitoring and observability solutionsConfigure service models, alerts, dashboards and reporting capabilitiesSupport data onboarding and integration of monitoring sourcesManage monitoring and alerting to ensure service visibility and early fault detectionSupport deployment and optimisation of monitoring solutions across environmentsIdentify risks related to monitoring coverage and system performanceProvide technical support to improve monitoring effectiveness and reliabilityCollaborate with stakeholders to deliver fit for purpose observability solutionsContribute to documentation and operational proceduresSupport continuous improvement including alert tuning and monitoring optimisationSupport transition from externally delivered services to internal ownershipParticipate in DevSecOps delivery and operational support practicesKey Skills:Observability systems delivery and operationSplunk platform administration and optimizationSplunk ITSI service modellingAlerting, correlation and dashboard developmentData onboarding and integrationAgile and DevOps practicesAutomation systems and processesAWSAzureImproving technology systemsOperational support systemsScriptingStakeholder ManagementSystem IntegrationSystem monitoringTechnical Problem SolvingQualifications:AGSVA NV2 Security ClearanceFive years plus experience administering observability or monitoring platforms with preference for Splunk and ITSISplunk certifications desirableExperience in production support and developmentExperience in Agile and DevSecOps practicesWe're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.As part of your application with Telstra, you may receive communications from us on [phone] (for job applications in Australia) and [phone] (for job applications in the Philippines and India).When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment