Technician - Service

Komatsu Australia; Mackay Regional; On-site; AUD 64,000 - 91,000; Full time

Benefits offered by this job

Parental leave

Income protection

Career development

Health benefits

Travel discounts

Yearly bonus

Referral program

Job summary

Komatsu Australia in Mackay, QLD is seeking a Diesel Fitter to diagnose, service and repair heavy equipment. You will work to safety standards and maintain high workmanship while reading mechanical drawings and communicating with customers.

This full-time, on-site role offers a Monday–Friday roster with potential 7/7, a weekly pay cycle and overtime opportunities. A trade qualification and a commitment to safety are essential, with preference for candidates familiar with Komatsu or similar

Qualifications

• Demonstrated commitment to safety and safe work practices.
• Proven diagnostic and troubleshooting skills.
• Ability to read and interpret mechanical and electrical drawings.
• Excellent communication with customers and team members.
• Current and valid driver's licence.
• Previous experience with Komatsu or similar heavy equipment is highly regarded.

Responsibilities

• Diagnose, maintain and repair heavy equipment to maximise performance and minimise downtime.
• Deliver high-quality workmanship in accordance with safety and manufacturer standards.
• Conduct machine diagnostics and fault-finding using onboard monitoring systems.
• Build strong relationships with customers through exceptional service and communication.
• Complete accurate service reports, timesheets and job documentation.
• Support the wider service team and branch operations as required.
• Actively contribute to a safe and positive work environment.

Skills

Diagnostic skills

Troubleshooting

Reading drawings

Communication

Safety mindset

Driver's license

Education

Trade qualification as a Diesel Fitter

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Key Responsibilities

• Diagnose, maintain and repair heavy equipment to maximise performance and minimise downtime.
• Deliver high-quality workmanship in accordance with safety and manufacturer standards.
• Conduct machine diagnostics and fault-finding using onboard monitoring systems.
• Build strong relationships with customers through exceptional service and communication.
• Complete accurate service reports, timesheets and job documentation.
• Support the wider service team and branch operations as required.
• Actively contribute to a safe and positive work environment.

Roster: Monday to Friday (5:2) with the potential to transition to a 7:7 roster, offering flexibility and an excellent work-life balance

Salary: Competitive salary package, tailored to your skills and experience, with a weekly pay cycle and overtime opportunities available.

Role Located: Mackay, QLD

What we are looking for

• Trade Qualification as a Diesel Fitter or equivalent.
• Strong commitment to safety and safe work practices.
• Proven diagnostic and troubleshooting skills.
• Ability to read and interpret mechanical and electrical drawings.
• Excellent communication skills and customer focus.
• Current and valid driver's licence.
• Previous experience with Komatsu or similar heavy equipment (highly regarded).

Komatsu benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.