Technician - Field Service

Komatsu Australia; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Family leave

Income protection

Career development

Health discounts

Travel discounts

Referral bonus

Job summary

Komatsu Australia is seeking an on-site Heavy Equipment Technician to maintain, troubleshoot and repair Komatsu machinery in the Townsville region, including Collinsville and Bowen Basin. You will ensure safety and reliability while working a 7:7 roster with day shifts and occasional nights.

The role offers an annualised salary with a Tool of Trade vehicle, overtime, and field service allowance. Strong focus on safety, autonomy and customer relationships in remote settings.

Qualifications

• Mobile plant trade certificate or equivalent
• Proven experience repairing and maintaining Komatsu equipment
• Strong relationship-building skills, both internally and externally
• Ability to work unsupervised and autonomously
• Excellent problem solving and communication skills
• Commitment to safety and ability to work in remote areas
• Valid MR Class Driver’s Licence desirable

Responsibilities

• Perform maintenance, troubleshooting and repairing Komatsu heavy equipment and other machinery on-site
• Ensure safety, quality and operational reliability of equipment
• Work as part of Site Support to serve customers on-site

Skills

Repair Komatsu equipment

Problem solving

Communication skills

Autonomous work

Safety focused

Remote area work

Education

Mobile plant trade certificate or equivalent

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. Take your technical skills to the next level at Komatsu. We're not just fixing machines - we're powering industries and building lasting partnerships.

As part of our Site Support team, you'll become an indispensable asset to our customers, committed to delivering excellence every step of the way as you ensure our equipment operates safely and efficiently on-site.

In this role, you will perform maintenance, troubleshooting, and repairing Komatsu's heavy equipment and other machinery, ensuring safety, quality, and operational reliability.

Roster: 7:7 roster, 12-hour shifts, primarily day shifts with occasional night shifts.

Annualised salary: Competitive Salary + Tool of Trade Vehicle + Overtime + Field Service Allowance

Role Located: Townsville (Collinsville & Bowen Basin)

Komatsu benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Company funded Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

What we are looking for

• Mobile plant trade certificate or equivalent
• Proven experience repairing and maintaining Komatsu equipment
• Strong relationship-building skills, both internally and externally
• Ability to work unsupervised and autonomously
• Excellent problem solving and communication skills
• Commitment to safety and ability to work in remote areas
• Valid MR Class Driver’s Licence desirable

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.