Technician - Field Service

Komatsu Australia Pty Ltd; Newman; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Family leave policy

Income protection insurance

Career development opportunities

Health discount and wellbeing programs

Travel discounts

Job summary

Komatsu Australia Pty Ltd is seeking a skilled Field Service Technician to join our Newman team in the Pilbara. You will diagnose, maintain and repair Komatsu equipment in the field, working independently on a variety of technical challenges and supporting major maintenance activities.

Join a team that values safety and quality, with opportunities to guide junior techs and collaborate with service supervisors and technical support teams in a remote field environment in Newman, WA.

Qualifications

• Trade qualification as a Plant Mechanic and experience diagnosing, maintaining and repairing heavy mobile equipment.
• Strong mechanical and fault-finding capabilities with ability to read manuals and schematics.
• Ability to interpret manuals and use diagnostic tools; MR licence preferred.

Responsibilities

• Diagnose, maintain and repair Komatsu equipment in the field.
• Troubleshoot mechanical faults using manuals, schematics and diagnostic tools.
• Test and adjust machine operating and monitoring systems.
• Support major equipment maintenance activities in the field.
• Prepare service reports and maintenance documentation.
• Collaborate with customers and internal teams to resolve issues and minimise downtime.
• Share knowledge and provide guidance to less experienced technicians.
• Maintain high safety, quality and workmanship standards.

Skills

Heavy equipment diagnosis

Fault finding

Manuals & schematics

Diagnostic tools

Customer focus

Independent field work

Safety compliance

MR licence

Education

Plant Mechanic trade qualification

Tools

Diagnostic tools

Job description

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Are you an experienced Heavy Diesel Mechanic or Plant Mechanic who enjoys getting out in the field, solving problems and keeping equipment moving?

Komatsu Australia is looking for a skilled Field Service Technician to join our Newman team in the heart of the Pilbara.

If you enjoy the independence of field service, working through complex breakdowns and getting your hands on heavy equipment, this could be the opportunity you've been looking for.

You’ll be part of a team that takes pride in delivering quality service, supporting customers and keeping Komatsu equipment operating safely and efficiently.

What's the role all about?

As a Field Service Technician, you’ll be responsible for diagnosing, maintaining and repairing Komatsu equipment in the field.

No two days will be the same. You’ll work across a variety of technical challenges, from fault finding and repairs through to supporting major equipment maintenance activities.

You’ll have the opportunity to use your technical expertise, work independently and collaborate with experienced technicians, service supervisors and technical support teams.

What you'll be doing

• Carrying out diagnostics, maintenance and repairs on Komatsu equipment.
• Troubleshooting mechanical and equipment-related faults using technical manuals, schematics and diagnostic tools.
• Testing and adjusting machine operating and monitoring systems.
• Supporting and coordinating major equipment maintenance activities in the field.
• Preparing accurate service reports, technical findings and maintenance documentation.
• Working closely with customers and internal teams to resolve technical issues and minimise downtime.
• Sharing your knowledge and providing technical guidance to less experienced technicians.
• Maintaining high safety, quality and workmanship standards across all activities.

Roster: 2:2 or 2:1

Role Located: Newman, WA

What we are looking for

We're looking for someone who enjoys technical challenges, takes ownership of their work and is confident working independently in the field.

Ideally, you'll bring:

• Trade qualification as a Plant Mechanic.
• Experience diagnosing, maintaining and repairing heavy mobile equipment.
• Strong mechanical and technical fault-finding capabilities.
• Ability to interpret technical manuals, schematics and equipment specifications.
• Confidence using diagnostic tools and equipment testing procedures.
• Good communication skills and a customer-focused approach.
• Ability to work independently, manage priorities and maintain accurate service records.
• A strong commitment to safety, teamwork and continuous improvement.
• Minimum MR driver's licence.

Highly regarded:

• Previous Komatsu or other OEM equipment experience.
• Experience coordinating major equipment maintenance activities.
• High Risk Work Licence.
• Familiarity with electronic service reporting and OEM diagnostic systems.

Why work for us!

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.