Technician - Resident Field Service

Komatsu Australia Pty Ltd; Wollongong City Council; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Parental leave

Income protection

Career development

Health discounts

Travel discounts

Yearly bonus

Referral bonus

Job summary

Komatsu Australia Pty Ltd is seeking a Resident Field Service Technician to support customers across the Canberra region. You will diagnose, service and repair Komatsu equipment, respond to breakdowns, and perform planned maintenance with a strong focus on safety and quality.

Based in Canberra, NSW, you will build lasting customer relationships, complete service reports, use advanced diagnostics for mechanical and electrical faults, and contribute to a reliable field service team with

Qualifications

• Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complemented by fitter qualifications.
• OEM experience, field service exposure including breakdowns and diagnostics.
• Valid driver's licence required.
• Auto electrical experience and diagnostic skills are highly regarded.
• Heights qualification is useful but not mandatory.
• Ability to follow job scope and critical path.
• Safety-focused mindset is essential.
• Good understanding of computer systems and Microsoft Office.
• Ability to work unsupervised.

Responsibilities

• Diagnosing, servicing and repairing Komatsu equipment.
• Responding to breakdowns and carrying out planned maintenance.
• Using advanced diagnostics to solve mechanical and electrical faults.
• Building strong customer relationships through exceptional service.
• Completing service reports and documentation.
• Working safely while delivering quality workmanship every time.

Skills

Auto Electrical diagnostics

Microsoft Office

Computer systems

Independent work

Valid driver's license

Safety mindset

Education

Certificate 3 Mobile Plant

HD Mechanic/Fitter

Tools

Komatsu equipment experience

Job description

About Us

At Komatsu Australia you're part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Love fixing machines? Hate being stuck in a workshop?

This could be the role you've been waiting for.

Komatsu is on the hunt for a Resident Field Service Technician to support customers across the Canberra region. You'll be the go-to expert keeping some of Australia's hardest-working machines up and running.

The best part? You'll work with the backing of one of the world's leading equipment manufacturers. Just great equipment, great customers, and a great team behind you.

What You'll Be Doing

• Diagnosing, servicing and repairing Komatsu equipment.


• Responding to breakdowns and carrying out planned maintenance.


• Using advanced diagnostics to solve mechanical and electrical faults.


• Building strong customer relationships through exceptional service.


• Completing service reports and documentation.


• Working safely while delivering quality workmanship every time.

Role Located: Canberra, NSW

Shift: Day shift, Monday to Friday with weekend O/T - 7:30am, to 4pm

Remuneration: Rate + Super + Tool of trade Vehicle + Resident and Tool Allowances

What we are looking for:

• Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter).


• OEM experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector.


• A Valid driver's Licence.


• Auto Electrical experience, qualifications, and diagnostic skills will be highly regarded.


• Working at heights qualification would be great but not crucial.


• Ability to follow required job scope & critical path.


• Safety focused mindset is paramount.


• Good understanding of computer systems and Microsoft Office


• Ability to work unsupervised.

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.


• Financial: Income Protection Insurance provided through our company superannuation fund.


• Career: Recognition, awards, flexibility, further education studies and internal career development.


• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.


• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.


• Yearly Bonus: Potential to receive a yearly bonus.


• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.