Technical Writer — Regulatory IT & Policy Docs (Gov)

Acecqa; Sydney; On-site; AUD 107,000 - 126,000; Full time

Job summary

ACEQA is seeking a Technical Writer to support the Regulatory Systems Team by developing, maintaining and improving clear documentation for the National Quality Agenda IT System (NQA ITS) and related regulatory technology projects.

The role is full-time and fixed term until 1 December 2027 at ACECQA Band 5 (106,584–126,066 AUD). You will translate complex information into accessible resources, support learning, and contribute to successful project delivery.

Qualifications

• Bachelor-level or higher qualification in a relevant discipline or equivalent experience.
• Experience developing technical, operational, policy or business documentation.
• Excellent written communication, ability to simplify complex information for diverse audiences.
• Strong editing, proofreading and document quality assurance skills.
• Strong research and analytical capabilities.
• Ability to quickly understand business processes, systems and technical concepts.
• Well-developed stakeholder engagement and information-gathering skills.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft 365 applications and document management systems.

Responsibilities

• Translate complex legislation, business and technical information into user-focused resources.
• Develop, maintain and improve documentation for the National Quality Agenda IT System and related initiatives.
• Support knowledge management and organisational learning through clear materials and process mapping.

Skills

Technical writing

Documentation

Strong writing

Editing & QA

Research & analysis

Process understanding

Stakeholder engagement

Organizational skills

MS 365 proficiency

Document management systems

Education

Tertiary qualifications

Tools

Microsoft 365

Document management systems

Job description

ACEQA is seeking a Technical Writer to support the Regulatory Systems Team by developing, maintaining and improving clear documentation for the National Quality Agenda IT System (NQA ITS) and related regulatory technology projects.

The role is full-time and fixed term until 1 December 2027 at ACECQA Band 5 (106,584–126,066 AUD). You will translate complex information into accessible resources, support learning, and contribute to successful project delivery.