Technical Workshop Manager

Access Service Australia Pty Ltd; Greater Dandenong; In loco; AUD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully maintained company vehicle

Company uniform supplied

Descrizione del lavoro

Access Service Australia Pty Ltd is seeking an experienced Workshop Manager in Australia to lead our workshop operations. You will mentor technicians, manage daily scheduling, and drive safety and quality across maintenance, repairs, and inspections.

Ideal candidates will bring strong mechanical knowledge, a relevant trade qualification, and proven leadership with a focus on team development and customer satisfaction.

Competenze

• Experience managing or supervising a mechanical workshop in EWPs or heavy equipment.
• Strong mechanical knowledge with a relevant trade qualification.
• Understanding of hydraulics, electrical systems, and equipment maintenance.
• Commitment to workplace safety, risk management and quality workmanship.
• Ability to develop people, build team culture and manage performance.

Mansioni

• Lead and mentor workshop technicians and encourage teamwork.
• Manage daily workshop operations, scheduling, resources, productivity, and workflow.
• Build a positive workplace culture emphasising safety, communication, and quality.
• Maintain strong relationships with customers and respond to service enquiries.
• Oversee repairs, servicing, and inspections to meet standards and safety.
• Identify and manage workshop risks and promote safe practices.
• Monitor performance and improve efficiency.
• Maintain service records, job documentation, and compliance.
• Collaborate with branch management and ASA locations to meet customer needs.

Conoscenze

Workshop leadership

Mechanical knowledge

Safety emphasis

People development

Customer/stakeholder communication

Organisational skills

Formazione

Trade qualification in mechanical workshop

Descrizione del lavoro

Established in 2000, Access Service Australia is a privately owned business specialising in the service, maintenance, repair, and inspection of Elevating Work Platforms (EWPs), Telescopic Handlers, and associated equipment.

With branches in Brisbane, Sydney, Melbourne, and Auckland, we support customers across Australia and New Zealand, including some of the industry's largest equipment hire companies and fleet operators.

We are a service-focused business, with a reputation built on technical expertise, dependable customer support, and long-term industry relationships.

Our workshop and field service teams provide everything from routine maintenance and breakdown repairs to major inspections and comprehensive fleet support.

About Access Service Australia

Established in 2000, Access Service Australia is a privately owned business specialising in the service, maintenance, repair, and inspection of Elevating Work Platforms (EWPs), Telescopic Handlers, and associated equipment.

With branches in Brisbane, Sydney, Melbourne, and Auckland, we support customers across Australia and New Zealand, including some of the industry's largest equipment hire companies and fleet operators.

We are a service-focused business, with a reputation built on technical expertise, dependable customer support, and long-term industry relationships.

Our workshop and field service teams provide everything from routine maintenance and breakdown repairs to major inspections and comprehensive fleet support.

About the opportunity

We are looking for an experienced trade based Workshop Manager to join our team.

The position offers an opportunity for someone with a strong mechanical background and proven workshop leadership experience to take ownership of daily workshop operations, support our technicians, and contribute to the continued development of our business.

We recognise that good leaders come from different backgrounds. You may already be managing a service department , or you may be an experienced Workshop Manager or Supervisor looking to take the next step.

The scope of responsibility will reflect the successful candidate's experience and capabilities.

Above all, we are for someone who understands that a successful workshop is built on good people, safe work practices, quality workmanship, and satisfied customers.

Your responsibilities will include

• Leading, mentoring, and supporting workshop technicians, encouraging teamwork, accountability, and professional development.
• Managing daily workshop operations, including job scheduling, resource allocation, productivity and workflow.
• Building a positive workplace culture where safety, communication, quality, and respect are part of everyday operations.
• Maintaining strong relationships with customers, responding to service enquiries, and ensuring expectations are managed professionally.
• Overseeing repairs, servicing, and inspections to ensure work is completed safely, efficiently, and to the required standard.
• Identifying and managing workshop risks, promoting safe work practices, and ensuring appropriate procedures are followed.
• Monitoring workshop performance, reducing rework, and improving operational efficiency.
• Maintaining accurate service records, job documentation, and workshop compliance requirements.
• Working closely with branch management and other ASA locations to support customer requirements and business objectives.

What you will bring

Ideally, you will have experience managing or supervising a mechanical workshop, particularly within the elevating work platform, access equipment, construction machinery, equipment hire, or heavy equipment industries.

We are particularly interested in candidates who can demonstrate:

• Previous experience leading or supervising technicians in a busy service workshop.
• Strong mechanical knowledge, preferably supported by a relevant trade qualification.
• An understanding of equipment maintenance, diagnostics, hydraulics, and electrical systems.
• A genuine commitment to workplace safety, risk management, and quality workmanship.
• The ability to develop people, build team culture, and maintain clear performance expectations.
• Sound organisational skills and an understanding of workshop productivity and commercial performance.
• Confidence dealing with customers, suppliers, and internal stakeholders.
• A practical, fair, and adaptable leadership style with strong communication and problem-solving skills.

Previous experience with Elevating Work Platforms and/or Telescopic Handlers will be highly regarded. However, candidates with relevant experience in fleet maintenance, plant and equipment, diesel machinery or similar technical service environments are also encouraged to apply.

What we offer

• Competitive salary package, negotiable based on experience and responsibility.
• Fully maintained company vehicle.
• Company uniform supplied.
• A well-established, privately owned business with operations across Australia and New Zealand.
• The opportunity to work with major equipment hire companies and leading machinery manufacturers.
• A supportive management team and opportunities for professional development.
• The chance to make a genuine contribution to workshop performance, team culture, and the future growth of the business.

Join our team

At Access Service Australia, we believe our people are central to the quality of service we provide. We are looking for someone who enjoys working with people, understands the importance of delivering on customer commitments, and takes pride in building a workshop that performs well.

If you have the technical background, leadership experience, and motivation to make a difference, we would welcome your application.

Please note only short-listed candidates will be contacted and interviews may commence prior to the closing date.

Currently we are not accepting applications from recruitment agencies for this role.