Technical Support Specialist — Construction Software & Cad

Mitek; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Victoria Police's SPU IT division seeks a System and Network Administrator to manage Windows, Linux, VMware, and network services. You will work in a small team supporting 24/7 operations and engage with end users to resolve complex problems.

The role demands experience across Active Directory, SCCM/WSUS, PowerShell, and monitoring tools, with a focus on reliability and service improvements in a public sector environment.

Qualifications

• Experience with Windows and Linux environments and basic networking.
• IT qualification and/or 3 years relevant industry experience.
• Background in a telecommunications or computer services organisation is a plus.

Responsibilities

• Monitor performance and ensure optimal operation of platforms.
• Report and resolve issues for users including desktop and business equipment.
• Advise on improvements to optimise performance.
• Assist in deployment of physical and virtualised systems.

Skills

Windows Server

Windows Desktop

Linux

VMware

Networking

Education

IT qualification

Tools

SCCM

WSUS

PowerShell

Zabbix

Splunk

Active Directory

Job description

VICPOL Prevention, Intelligence, Evidence, Data Insights (PIEDI) has a Special Projects Unit (SPU) IT division that operates, supports and manages discrete infrastructure. This system operates 24/7 and is a core part of operations. Individuals within the close SPU IT team work cohesively to install, operate, and manage equipment and support our system users. We work for the members with vendors and telecommunications operators.

We are looking for a talented System and Network Administrator with expertise in Windows Server, Windows Desktop, Linux, VMware, and networking. The successfully applicant will have a strong background in managing complex IT environments and a passion for delivering effective solutions and resolving complex problems.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Monitoring performance and ensuring optimal operation of the platforms.
• Reporting and resolving any identified issues for users including desktop and business equipment.
• Advising on improvements and enhancements to optimise and enhance performance.
• Assisting in the deployment of the physical and virtualised systems.

About You:

The successful candidate will ideally have the following skills and experience:

• Knowledge in Networks, Hardware and Software deployment and operations particularly:
  • Microsoft Dynamics Customer Relationship Management (CRM);
  • Microsoft SharePoint;
  • Microsoft System Centre Configuration Manager (SCCM), Windows Server Update Services (WSUS), KMS and PowerShell;
  • Zabbix, Splunk, Microsoft Active Directory, VMware;
• A background with a telecommunications or computer services organisation.
• The ability to work within a small team and directly with end users.
• IT or Telco qualification and/or 3 years relevant industry experience.

Further Information:

• Normal hours are 8:00am to 4:00pm, 5 days per week.
• After hours coverage is on a rotational roster and part of our 24 / 7 operation.
• This is a Victoria Public Service VPS4 salary range.
• The position location is Victoria Police Centre, 311 Spencer Street, Docklands
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre‑employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume
• Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

For further information, please contact: David Beale at .

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email or on .

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self‑determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.

We welcome applications from individuals of all abilities. We are committed to creating an accessible and inclusive workplace for everyone, including people with disabilities and diverse abilities. If you need any support during the application process or would like to discuss interview adjustments, please contact Bidita Rezwana.

About the Company:

Leaders IT (Professional Services division of Peoplebank) is a leading information technology talent consultancy that focuses on providing specialised IT consultants to Tier‑1 clients in diverse industries like Banking/Financial Services, Retail, Telecommunications, and Government. Our consultants are engaged in a variety of cutting‑edge projects throughout Australia. We are working in partnership with a large aerospace corporation on an opportunity working across major enterprise technology platforms. Our client is looking for a collaborative team player to join their team as a Graduate Application Support Analyst.