Technical Support Officer – In Car Video

NSW Police Force; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible work options

Annual leave loading

Opportunity to purchase leave

Wellbeing programs (Fitness Passport)

Job summary

NSW Police Force in Sydney is seeking a Computer Systems Officer Level 3 to deliver specialist technical support and maintenance for In Car Video and evidentiary multimedia devices used by frontline police officers. You will contribute to system reliability and rapid resolution of hardware and software issues on patrol equipment.

The role sits within the Technology and Communication Services Command and offers a temporary full-time arrangement with a fixed end date of 30 June 2029.

Responsibilities

• Provide technical support and maintenance for In Car Video and evidentiary multimedia devices used by frontline police officers.
• Assist with system configurations, troubleshooting, and incident management to ensure operational readiness.

Job description

Computer Systems Officer Level 3, Temporary Full-Time up to 30 June 2029, Surry Hills

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Technical Support Officer – In Car Video to be part of our Technology and Communication Services Command team. The Technical Support Officer will be principally responsible for providing technical support and maintenance for In Car cameras and other evidentiary multimedia recording devices utilised by front line police officers. View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

Eligibility

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages. We understand that the recruitment journey may present unique challenges.

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [e-mail]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [e-mail]
• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [e-mail]

Thank you for your interest in this role. We look forward to receiving your application.