Technical Support Lead - Cpi & Product Improvement

Victorian Department Of Families, Fairness & Housing; Western Australia; On-site; AUD 90,000 - 130,000; Full time

Job summary

Victorian Department Of Families, Fairness & Housing invites applications for a Technical Support Lead - CPI & Product Improvement based in Derby, Western Australia. You will coordinate technical support between dealers and customers, drive product performance improvements, and lead issue resolution across assigned territories.

The role requires a tertiary qualification or equivalent experience, strong communication skills, and willingness to travel domestically and internationally as needed.

Qualifications

• Tertiary qualification or equivalent experience.
• Strong communication with dealers.
• Willingness to travel both internationally and locally.

Responsibilities

• Act as the primary conduit between dealers and customers, supporting product performance and problem management within an assigned territory.

Skills

Dealer communication

Technical leadership

Education

Tertiary qualification

Job description

Technical Support Lead - CPI & Product Improvement Victorian Department Of Families, Fairness & Housing Derby, WA, AU

Job Description

Caterpillar Inc. in Australia is seeking a Technical Support Representative to act as the primary conduit between dealers and customers, supporting product performance and problem management within an assigned territory.

The role requires a tertiary qualification or equivalent experience, strong communication with dealers, and willingness to travel both internationally and locally. This is a permanent full-time position based in Western Australia.

Technical Support Lead - CPI & Product Improvement Derby, WA, AU