Technical Solutions Consultant – Presales

Searchability; Melbourne; On-site; AUD 105,000 - 115,000; Full time

Job summary

Searchability in Melbourne seeks a Technical Solutions Consultant - Presales to blend technical problem solving with customer engagement across Microsoft technologies, cloud, networking and security. You will assess environments, design solutions and support development of compelling proposals.

Ideal candidates have 3+ years in presales or technical consulting, strong communication skills, and a track record of translating business needs into actionable technology recommendations.

Qualifications

• 3+ years in technical consulting, presales, or solutions-focused roles.
• Strong knowledge of Microsoft 365, Azure, Windows environments.
• Broad networking, cloud, identity, data protection, and security basics.
• Experience assessing requirements and proposing solutions.
• Comfort with discussing technology with varied stakeholders.
• Ability to balance technical and commercial considerations.

Responsibilities

• Understand business challenges and technical requirements with customers.
• Develop suitable technology solutions across cloud, networking and security.
• Provide technical recommendations and solution documentation.
• Contribute to customer meetings and technical presentations.
• Collaborate with teams to ensure feasible customer solutions.

Skills

3+ years experience

Microsoft 365

Azure

Windows environments

Networking

IT security principles

Solution design

Customer engagement

Technical documentation

Presentation skills

Tools

Microsoft 365

Azure

Windows Server

Job description

Technical Solutions Consultant - Presales

Technical Solutions Consultant - Presales

$105,000-$115,000 (DOE) | Permanent | Cloud, Infrastructure & IT Solutions

• Permanent opportunity offering $105,000-$115,000 depending on experience, working within the Australian technology services sector.
• Combine your technical expertise with customer engagement, consulting and solution design across a diverse range of IT environments.
• Work across Microsoft technologies, cloud platforms, networking and cybersecurity, helping customers make informed technology decisions.
• For further information, please contact Eoin Meehan on ***email_hidden*** or call 0480 509 ***.

WHO ARE WE?

We're partnering with an established technology business that supports organisations with their IT environments, technical challenges and longer-term technology requirements. Working across a range of customers and technologies, the business takes a practical, solutions-focused approach to helping organisations get the most from their IT systems. They're now looking for an experienced Technical Solutions Consultant - Presales to join their team. This is a fantastic opportunity for someone who enjoys combining technical problem-solving with customer interaction, understanding business challenges and recommending solutions that make a genuine difference. You'll work with a collaborative team of technical and commercial professionals, contributing your expertise to a range of customer projects and opportunities.

WHAT WILL YOU BE DOING?

As the Technical Solutions Consultant - Presales, you'll work closely with customers and internal teams to understand business challenges, assess technical requirements and develop suitable technology solutions. You'll be involved in early-stage technical conversations, reviewing existing IT environments and helping customers identify opportunities to improve performance, security and efficiency. Using your knowledge of cloud platforms, Microsoft technologies, infrastructure and networking, you'll provide technical recommendations and support the development of solutions that meet both operational and commercial requirements. You'll also contribute to customer meetings, technical presentations and the preparation of solution documentation, working alongside colleagues to ensure recommendations are achievable and aligned with customer expectations. Beyond individual opportunities, you'll help identify emerging technology needs, share your technical knowledge and contribute to improving the way solutions are developed and delivered.

WHAT YOU NEED TO HAVE...

• 3+ years of experience in a technical consulting, presales, infrastructure engineering or solutions-focused role, ideally within an MSP, technology consultancy or IT services environment.
• Strong working knowledge of Microsoft 365, Azure, Windows environments and associated infrastructure technologies.
• A broad understanding of networking, cloud services, identity management, data protection and IT security principles.
• Experience assessing technical requirements and recommending solutions that address customer or business needs.
• Confidence discussing technology with different stakeholders, from technical specialists through to business decision-makers.
• An understanding of IT infrastructure design, system integrations and technology implementation considerations.
• Experience contributing to technical documentation, solution recommendations, presentations or customer proposals.
• Ability to balance technical feasibility, customer expectations and commercial considerations when recommending solutions.
• Strong troubleshooting and analytical skills, with the ability to approach technical challenges from a broader business perspective.
• Excellent communication and relationship-building skills, with a consultative and customer-focused approach.
• Ability to work independently, collaborate with technical teams and manage multiple priorities effectively.
• Relevant industry certifications are advantageous, alongside a willingness to continue learning and developing your technical expertise.