Technical Sales and Support

AUS MAPS Motion Asia Pacific Services Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary reviews

Career progression

Wellbeing programs

Uniforms provided

Volunteer day

Job summary

AUS MAPS Motion Asia Pacific Services Pty Ltd seeks a driven Technical Application Sales & Support specialist for the Industrial Solutions Division. You will deliver high‑level technical, sales and service support to drive year‑on‑year growth across NSW and VIC, interfacing with branch networks and external sales teams.

The role blends hands‑on troubleshooting with strategic sales activities, including product training and site surveys, to showcase bearings, power transmission, hydraulics

Qualifications

• Demonstrated high‑level knowledge in Bearings, Power Transmission products, or Hydraulic, rotary and machined seals.
• A relevant formal technical qualification and experience in similar roles.
• Strong customer service, communication and time management skills.

Responsibilities

• Provide technical support and troubleshooting to customers and branch teams
• Conduct product failure investigations and deliver corrective service solutions
• Complete customer calls and branch visits across NSW and VIC
• Build and maintain strong relationships with branch networks and business development teams to drive sales growth
• Develop and implement target/key customer strategies to generate profitable growth
• Deliver product training and technical sales training to internal teams
• Complete customer site surveys in conjunction with application engineering and major accounts teams
• Deliver documented safety, reliability and efficiency gains for customers
• Actively pursue and submit cost‑saving case studies
• Participate in trade shows and industry expos

Skills

Bearings

Power Transmission

Hydraulics

Seals

Technical qualification

Customer service

Negotiation

Education

Technical qualification

Tools

MS Outlook

Excel

CAD

Job description

We are seeking a driven and technically capable Technical Application Sales & Support professional to join our Industrial Solutions Division. Successful candidates may be based at any Motion branch within NSW or VIC Reporting to the National Manager – Technical Application Sales, this role is responsible for delivering high-level technical, sales and service support to drive year-on-year growth and development of the business. This is an exciting opportunity for a technically minded professional who thrives in customer-facing environments and enjoys combining hands‑on troubleshooting with strategic sales growth. The role is focused on providing product solutions and alternatives to our customers. This may be through our network of branches, external sales people or directly to our customer base.

Key Responsibilities

As part of our Industrial Solutions team, you will:

• Provide technical support and troubleshooting to customers and branch teams
• Conduct product failure investigations and deliver corrective service solutions
• Complete customer calls and branch visits across NSW and VIC
• Build and maintain strong relationships with branch networks and business development teams to drive sales growth
• Develop and implement target/key customer strategies to generate profitable growth
• Deliver product training and technical sales training to internal teams
• Complete customer site surveys in conjunction with application engineering and major accounts teams
• Deliver documented safety, reliability and efficiency gains for customers
• Actively pursue and submit cost‑saving case studies
• Participate in trade shows and industry expos

You will work closely with Business Managers, Sales Managers, Branch Teams, Application Engineering and Major Accounts teams.

About You

To succeed in this role, you will bring:

• Demonstrated high‑level knowledge in Bearings, Power Transmission products, or Hydraulic, rotary and machined seals
• A relevant formal technical qualification and experience in similar roles
• Strong customer service, communication and time management skills
• The ability to negotiate, influence and manage technical and commercial discussions at all levels
• A strategic mindset with strong planning capability
• A commitment to safety and safe work practices
• A valid Australian Driver’s Licence
• Willingness to travel intra‑and interstate
• The ability to work both independently and within a team environment
• Experience with MS Outlook, Word, Excel and relevant technical systems (e.g. CAD or inventory platforms) will be highly regarded.

What We Offer

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top‑up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities.

Why Motion?

We provide high quality Industrial & Engineering Products including, bearings, power transmission, fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 85 plus strategically located Branches around Australia. With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long‑term investment in people, systems, process, and new growth opportunities for our people. So, if you are interested in joining our group don’t wait, and let us help you empower your career in motion with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.