Technical Product Writer – Learning Content & Docs

Transport for NSW; Sydney; Hybrid; AUD 142,000 - 159,000; Full time

Job summary

Transport For NSW is seeking a Technical Product Writer for a temporary opportunity in Sydney. You will partner with stakeholders to develop technical content and learning materials for SCATS products, producing clear, user-friendly documentation and adapting content across channels.

The role requires experience writing and editing technical content, translating complex information into engaging learning materials, and delivering content across multiple formats in an agile environment with

Qualifications

• This role requires proven experience in writing and maintaining technical documentation and learning content.
• Ability to translate complex technical information into clear, engaging content.
• Experience creating content across multiple formats and channels.

Responsibilities

• Partner with stakeholders to understand learning needs and content requirements.
• Develop, write and maintain technical content and learning materials for SCATS products.
• Collaborate with instructional designers to create online learning experiences.
• Create content for training courses, webinars, websites and marketing materials.
• Review, edit and proofread content for accuracy and quality.
• Continuously update existing content to keep information current.

Skills

Technical writing

Editing

Stakeholder engagement

Learning content

Microsoft 365

Agile environment

Tools

Microsoft 365

Job description

Transport For NSW is seeking a Technical Product Writer for a temporary opportunity in Sydney. You will partner with stakeholders to develop technical content and learning materials for SCATS products, producing clear, user-friendly documentation and adapting content across channels.

The role requires experience writing and editing technical content, translating complex information into engaging learning materials, and delivering content across multiple formats in an agile environment with