Technical Officer - Springfield Central State High School

Queensland Department of Education; Ipswich City; On-site; AUD 65,000 - 75,000; Full time

Job summary

Queensland Department of Education's Springfield Central State High School seeks a proactive Technical Officer to support the school's ICT networks, hardware, and software, ensuring reliable learning environments for students and staff.

You will install, operate, and maintain computer systems, diagnose faults, and provide daily support to teachers and students, while collaborating with the IT Manager and Business Manager to deliver ongoing ICT improvements.

Qualifications

• Experience in ICT support within an educational setting is preferred.
• Ability to install, operate and maintain computer systems and other technologies.
• Strong communication and time-management skills.

Responsibilities

• Installation, operation, and maintenance of computer systems and other technologies
• Demonstrate strong organisational and time management skills
• Diagnosing and solving hardware or software faults
• Provide daily support to Teachers and Students
• Assist in projects that renew information technology systems and procedures
• Assist in the preparation, distribution of school devices
• Communicate with internal and external stakeholders
• Provide information and advice in line with school policies and/or Principal directives

Skills

ICT support

Hardware & software troubleshooting

Job description

Technical Officer - Springfield Central State High School

Queensland Department of Education – Queensland

Springfield Central State High School is seeking a motivated and enthusiastic individual to join our team as a Schools Technical Officer. The ideal candidate will possess strong knowledge in the implementation, maintenance, and support of computer hardware and software, along with a keen eye for detail,effective problem-solving abilities, and excellent communication skills. As part of the school’s support staff, this role contributes to delivering high-quality services to students, parents, and internal stakeholders. As Schools Technical Officer, you will provide relevant and timely support to the IT Manager andBusiness Manager.

About us:

Since its establishment in 2011, Springfield Central State High School has been dedicated to delivering excellence in student outcomes, underpinned by strong family values. The school has gained a reputation as a school of choice in the community, known for its endless pathways—whether through VET (Vocational Education and Training), ATAR (Australian Tertiary Admission Rank), or Ranking Score options—which provide students with a broad range of career and academic opportunities throughout their school journey. The ethos of Springfield Central High School centers on helping students “Scale Great Heights" by maintaining high performance expectations and a personalised approach. The school culture promotes focused learning, high expectations, and celebrating success, ensuring a safe, disciplined, and enjoyable learning environment that nurtures student achievement in academic, sporting, and creative fields.

Your opportunity:

• Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities.

Responsibilities:

• Installation, operation, and maintenance of computer systems and other technologies
• Demonstrate strong organisational and time management skills
• Diagnosing and solving hardware or software faults
• Provide daily support to Teachers and Students
• Assist in projects that renew information technology systems and procedures
• Assist in the preparation, distribution school devices
• Communicate with internal and external stakeholders (e.g., school and departmental staff, parents, students, and community members)
• Provide information and advice in line with school policies and/or Principal directives

Please refer to the Role Description for a full list of responsibilities.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.