Education IT Technician & Systems Support

Queensland Government; Ipswich City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Springfield Central State High School is seeking a motivated Schools Technical Officer to support the ICT network and technology in the school. The role focuses on hardware/software maintenance, troubleshooting and timely assistance to staff and students.

The successful candidate will work under the IT Manager and Business Manager to ensure reliable technology services and a safe, efficient learning environment.

Qualifications

• Strong knowledge in the implementation, maintenance and support of computer hardware and software.
• Excellent communication skills for liaison with staff, students and parents.
• Ability to diagnose and resolve hardware or software faults.
• Experience providing daily IT support to teachers and students.

Responsibilities

• Installation, operation and maintenance of computer systems and other technologies.
• Diagnosing and solving hardware or software faults.
• Provide daily support to Teachers and Students.
• Assist in projects that renew information technology systems and procedures.
• Assist in the preparation, distribution of school devices.
• Communicate with internal and external stakeholders (staff, parents, students, community).
• Provide information and advice in line with school policies and/or Principal directives.

Skills

ICT hardware

Software support

Problem-solving

Communication

Attention to detail

Job description

Springfield Central State High School is seeking a motivated Schools Technical Officer to support the ICT network and technology in the school. The role focuses on hardware/software maintenance, troubleshooting and timely assistance to staff and students.

The successful candidate will work under the IT Manager and Business Manager to ensure reliable technology services and a safe, efficient learning environment.