Technical Officer - Springfield Central State High School

Queensland Government; Ipswich City; Presencial; AUD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Springfield Central State High School is seeking a motivated Schools Technical Officer to support the ICT network and technology in the school. The role focuses on hardware/software maintenance, troubleshooting and timely assistance to staff and students.

The successful candidate will work under the IT Manager and Business Manager to ensure reliable technology services and a safe, efficient learning environment.

Formación

• Strong knowledge in the implementation, maintenance and support of computer hardware and software.
• Excellent communication skills for liaison with staff, students and parents.
• Ability to diagnose and resolve hardware or software faults.
• Experience providing daily IT support to teachers and students.

Responsabilidades

• Installation, operation and maintenance of computer systems and other technologies.
• Diagnosing and solving hardware or software faults.
• Provide daily support to Teachers and Students.
• Assist in projects that renew information technology systems and procedures.
• Assist in the preparation, distribution of school devices.
• Communicate with internal and external stakeholders (staff, parents, students, community).
• Provide information and advice in line with school policies and/or Principal directives.

Conocimientos

ICT hardware

Software support

Problem-solving

Communication

Attention to detail

Descripción del empleo

Springfield Central State High School is seeking a motivated and enthusiastic individual to join our team as a Schools Technical Officer. The ideal candidate will possess strong knowledge in the implementation, maintenance, and support of computer hardware and software, along with a keen eye for detail, effective problem-solving abilities, and excellent communication skills. As part of the school’s support staff, this role contributes to delivering high-quality services to students, parents, and internal stakeholders. As Schools Technical Officer, you will provide relevant and timely support to the IT Manager and Business Manager.

About Us

Since its establishment in 2011, Springfield Central State High School has been dedicated to delivering excellence in student outcomes, underpinned by strong family values. The school has gained a reputation as a school of choice in the community, known for its endless pathways—whether through VET (Vocational Education and Training), ATAR (Australian Tertiary Admission Rank), or Ranking Score options which provide students with a broad range of career and academic opportunities throughout their school journey. The ethos of Springfield Central High School centers on helping students “Scale Great Heights" by maintaining high performance expectations and a personalised approach. The school culture promotes focused learning, high expectations, and celebrating success, ensuring a safe, disciplined, and enjoyable learning environment that nurtures student achievement in academic, sporting, and creative fields.

Your Opportunity

• Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities.

Responsibilities

• Installation, operation, and maintenance of computer systems and other technologies
• Demonstrate strong organisational and time management skills
• Diagnosing and solving hardware or software faults
• Provide daily support to Teachers and Students
• Assist in projects that renew information technology systems and procedures
• Assist in the preparation, distribution school devices
• Communicate with internal and external stakeholders (e.g., school and departmental staff, parents, students, and community members)
• Provide information and advice in line with school policies and/or Principal directives

Please refer to the Role Description for a full list of responsibilities.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

Occupational group Education & Training