Technical Officer

Barwon Health; Barwon Downs; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Living expenses cap

Meals and entertainment cap

Employee Assistance Program

Job summary

Barwon Health is seeking a technical officer to provide ICT support for clinical IT, medical equipment and telecommunications systems across their facilities. You will manage and maintain mobile devices, nurse call systems, duress alarms, and audio/visual systems to keep patient care running smoothly.

The role focuses on timely service delivery, troubleshooting, preventive maintenance, and compliance with Australian Standards, with hands-on work across diverse settings and teams, reporting to

Qualifications

• Diploma or certificate in IT or related field is required.
• Demonstrated prior experience as IT support/technical officer.
• Extensive knowledge in IT networking, system administration and computerised equipment management systems.

Responsibilities

• Provide technical support, troubleshooting, training and deployment of clinical IT systems, hardware, software, servers and network infrastructure.
• Manage telecommunications services and equipment, including mobile devices, nurse call systems, duress alarms, audiovisual systems and videoconferencing, coordinating upgrades and vendor projects.
• Perform and coordinate corrective and preventative maintenance of clinical equipment, ensuring safety, performance, compliance with Australian Standards and accurate maintenance records.

Skills

IT networking

System administration

Computerised equipment management

Education

Diploma in IT or relevant certification

Job description

• Join the largest regional healthcare service in Victoria
• Make a real impact on patient care by supporting essential clinical technology across Barwon Health
• Work across a diverse range of clinical IT, medical equipment and telecommunications systems
• Permanent full-time role (80 hours per fortnight) with access to ADO's, 5 weeks annual leave and salary packaging benefits

About the role

As the technical officier you will provide an efficient, effective and timely service in relation to the variety of routine, complex and specialised tasks associated with ICT support services for therapeutic, diagnostic and life support biomedical equipment to satisfy quality and service delivery objectives of the department, the hospital and its customers. To manage and maintain all mobile devices, nurse call systems, duress alarms, Audio/Video Systems across Barwon Health

Key responsibilities

• Provide technical support, troubleshooting, training and deployment of clinical IT systems, hardware, software, servers and network infrastructure.
• Manage telecommunications services and equipment, including mobile devices, nurse call systems, duress alarms, audiovisual systems and videoconferencing, coordinating upgrades and vendor projects.
• Perform and coordinate corrective and preventative maintenance of clinical equipment, ensuring safety, performance, compliance with Australian Standards and accurate maintenance records.
• Maintain equipment registers, quality assurance and information security requirements, provide technical advice to clinical staff, and comply with Barwon Health’s OHS policies and procedures.

What we’re looking for

• Diploma in IT or relevant certification
• Demonstrated prior experience as an IT support/ technical officer
• Excessive knowledge in IT networking, system administration and computerised equipment management system

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

Diversity and inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards

Additional information

If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)