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Barwon Health, Geelong, is seeking an experienced service operations administrator to support the Service Operations Centre. You will coordinate daily administrative functions across Language Services, Accommodation Services and Workforce Management, ensuring efficient service delivery and professional, customer-focused support.
Key duties include maintaining databases, rosters and staff records, managing bookings and invoicing, and preparing workforce reports while ensuring confidentiality and
Join the Service Operations Centre team and play a key role in ensuring the smooth and efficient delivery of day-to-day administrative functions across the service. Working closely with the Service Operations Centre Workforce and Operations Managers, you will develop a strong understanding of the Centre’s services, support operational requirements, maintain and manage relevant systems, and engage with key stakeholders to ensure administrative processes meet the needs of the organisation.
Coordinate the day-to-day administrative functions of the Service Operations Centre, including Language Services, Accommodation Services and Workforce Management, ensuring efficient service delivery and professional, consumer-focused customer service
Maintain accurate databases, rosters, staff records and accommodation documentation; manage bookings, invoicing and payroll-related queries, and prepare reports to support operational and workforce requirements
Liaise with internal and external stakeholders, support the orientation of new staff, maintain confidentiality and compliance with Barwon Health policies, and ensure accurate documentation, incident follow-up and continuous improvement of administrative processes
Demonstrated computer literacy, including proficiency in Microsoft Office applications and the ability to learn and use specialist administrative systems
Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with a range of internal and external stakeholders
Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with a range of stakeholders
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples,people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
We are strongly committed to the safety and wellbeing of all children and young people.
If you need adjustments to participate in the recruitment process, please contact us at************@barwonhealth.org.au