Technical Mechanical support Agricultural Tractor

Antonio Carraro Oceania; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Technical training

Dealer network exposure

Supportive team environment

Job summary

Antonio Carraro Oceania seeks a technically skilled Technical Assistant to support our tractor dealer network across Australia and New Zealand. You will troubleshoot, provide technical guidance, and ensure high after-sales service.

The role suits someone with a strong mechanical background, experience in agricultural or heavy equipment environments, and the ability to read manuals and schematics. You will work with dealers, technicians, and customers to resolve issues and train others.

Qualifications

• Previous workshop experience is essential.
• Strong mechanical knowledge and diagnostic skills are required.
• Experience with agricultural machinery, tractors, or heavy equipment is highly regarded.
• Able to read and understand technical manuals and schematics.

Responsibilities

• Provide technical assistance and support to dealers, service technicians, and customers.
• Diagnose mechanical, hydraulic, electrical, and transmission issues on tractors.
• Support warranty claim investigations and technical reporting.
• Review technical manuals, service information, and manufacturer updates.
• Assist with product training and technical communication with the dealer network.
• Provide telephone and email support for service-related enquiries.
• Assist with tractor inspections, demonstrations, and field support when required.
• Maintain accurate technical records and service documentation.

Skills

Mechanical knowledge

Diagnostics skills

Tractor/Heavy equipment experience

Technical communication

Problem solving

Teamwork

Education

Trade qualification (Agricultural, Diesel, Automotive, or Heavy Vehicle)

Tools

Diagnostic tools

Technical manuals

Schematics reading

Job description

Technical Mechanical support Agricultural Tractor

Antonio Carraro Oceania is seeking a motivated and technically skilled Technical Assistant to join our team supporting our agricultural tractor dealer network across Australia and New Zealand.

This role is ideal for a person with a strong mechanical background, preferably with experience in an agricultural, heavy machinery, automotive, or equipment workshop environment. You will provide technical support to dealers, assist with troubleshooting, and help ensure our customers receive the highest level of after-sales service.

Key Responsibilities

• Provide technical assistance and support to dealers, service technicians, and customers.
• Assist with diagnosing mechanical, hydraulic, electrical, and transmission issues on agricultural tractors.
• Support warranty claim investigations and technical reporting.
• Review technical manuals, service information, and manufacturer updates.
• Assist with product training and technical communication with the dealer network.
• Provide telephone and email support for service-related enquiries.
• Assist with tractor inspections, demonstrations, and field support when required.
• Maintain accurate technical records and service documentation.

About You

• Previous experience working in a workshop environment is essential.
• Strong mechanical knowledge and diagnostic skills.
• Experience with agricultural machinery, tractors, or heavy equipment is highly regarded.
• Ability to read and understand technical manuals and schematics.
• Good communication skills and the ability to support customers and technicians professionally.
• A proactive attitude with strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Qualified mechanic or trade background (Agricultural, Diesel, Automotive, or Heavy Vehicle).
• Experience with hydraulics, electronics, and modern tractor systems.
• Familiarity with diagnostic tools and technical support processes.

What We Offer

• Opportunity to work with a premium agricultural tractor brand.
• Supportive team environment.
• Ongoing technical training and development.
• Variety of work including workshop support, field assistance, and dealer interaction.

If you enjoy solving technical challenges and have a passion for agricultural machinery, we would like to hear from you.