Technical Learning Manager

DP World; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

DP World seeks a proactive Technical Learning Manager based in Port Botany, NSW, to partner with our Learning & Development team and build workforce capability through practical frontline learning solutions.

You will translate corporate learning frameworks into site-based training, align learning with safety and compliance requirements, develop content with SMEs and analyze training data to drive continuous improvement.

Qualifications

• Proven experience in technical training or capability development in frontline environments.
• Experience delivering hands-on, site-based training and facilitation.
• Strong understanding of licensing, safety and regulatory compliance with audit exposure.

Responsibilities

• Support frontline technical training delivery across Container Parks sites, including onboarding and workshops.
• Assess and uplift trainer capability, support train-the-trainer approaches.
• Partner with site leaders to identify training needs and perform capability gap analyses.
• Collaborate with SMEs and site trainers to develop and improve learning content.
• Maintain accurate training records and ensure regulatory compliance.

Skills

Technical training

Frontline training

Data analysis

Audit & compliance

Education

Certificate IV in Training & Assessment

Tools

Forklift licence

Reach Stacker licence

Job description

DP World is seeking a proactive Technical Learning Manager to join our People team based in Port Botany, NSW. Working within the Learning & Development team, you will partner with leaders across our Container Parks business to build workforce capability through practical frontline learning solutions.

In this role, you will develop and support the delivery of frontline technical training programs, translate corporate learning frameworks into site-based training and ensure learning is aligned with operational, safety and compliance requirements. You will also work closely with SMEs to develop and enhance learning content, analyse training data to support continuous improvement and assist with audit and reporting activities.

Key Responsibilities:

• Support the delivery and coordination of frontline technical training across our Container Parks sites, including onboarding, workshops and system or process rollouts
• Assess current trainer capability and uplift the trainer pool, including supporting a train-the-trainer approach
• Partner with site leaders to identify training needs and support capability gap analysis
• Collaborate with SMEs and existing site trainers to develop and enhance learning content
• Maintain accurate training records and ensure compliance with regulatory and internal requirements
• Support audit preparation and reporting requirements
• Analyse training data and workforce insights to drive continuous improvement

Qualifications, Skills And Experience:

• Certificate IV in Training & Assessment
• Forklift licence (essential) and Reach Stacker licence (highly desirable)
• Proven experience in technical training, learning or capability development with frontline operational environments
• Experience delivering training and facilitating learning in hands-on, site-based settings
• Strong understanding of compliance requirements (licensing, safety, regulatory), including audit and reporting exposure
• Ability to assess, coach and uplift site-based trainers
• Data-driven with strong organisation, problem-solving skills and a continuous improvement mindset

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.