Technical Learning Manager

DP World; Randwick City Council; On-site; AUD 120,000 - 160,000; Full time

Job summary

DP World is seeking a proactive Technical Learning Manager to join our People team in Port Botany, NSW. You will lead frontline technical training programs, translate corporate learning frameworks into site-based training and ensure learning aligns with safety and regulatory requirements.

Working with SMEs and site leaders, you will uplift trainer capability, maintain training records and support continuous improvement through data-driven insights and audit readiness.

Qualifications

• Experience in technical training and capability development in frontline environments.
• Experience delivering hands-on, site-based training.
• Strong knowledge of licensing, safety, regulatory compliance and audit exposure.
• Ability to coach and uplift site-based trainers.
• Data-driven with strong organisation and problem-solving skills.

Responsibilities

• Coordinate frontline technical training across Container Parks, including onboarding and workshops.
• Assess trainer capability and support a train-the-trainer approach.
• Identify training needs with site leaders and perform capability gap analysis.
• Collaborate with SMEs and site trainers to develop learning content.
• Maintain training records and ensure regulatory and internal compliance.
• Support audit preparation and reporting requirements.
• Analyze training data and workforce insights to drive improvement.

Skills

Technical training

Frontline operations

Site-based training

Compliance awareness

Trainer coaching

Data-driven

Problem-solving

Continuous improvement

Education

Certificate IV in Training & Assessment

Tools

Forklift licence

Reach Stacker licence

Job description

DP World is seeking a proactive Technical Learning Manager to join our People team based in Port Botany, NSW. Working within the Learning & Development team, you will partner with leaders across our Container Parks business to build workforce capability through practical frontline learning solutions.

Job Description

DP World is seeking a proactive Technical Learning Manager to join our People team based in Port Botany, NSW. Working within the Learning & Development team, you will partner with leaders across our Container Parks business to build workforce capability through practical frontline learning solutions. In this role, you will develop and support the delivery of frontline technical training programs, translate corporate learning frameworks into site-based training and ensure learning is aligned with operational, safety and compliance requirements. You will also work closely with SMEs to develop and enhance learning content, analyse training data to support continuous improvement and assist with audit and reporting activities.

Key Responsibilities

• Support the delivery and coordination of frontline technical training across our Container Parks sites, including onboarding, workshops and system or process rollouts
• Assess current trainer capability and uplift the trainer pool, including supporting a train-the-trainer approach
• Partner with site leaders to identify training needs and support capability gap analysis
• Collaborate with SMEs and existing site trainers to develop and enhance learning content
• Maintain accurate training records and ensure compliance with regulatory and internal requirements
• Support audit preparation and reporting requirements
• Analyse training data and workforce insights to drive continuous improvement

Qualifications, Skills And Experience

• Certificate IV in Training & Assessment
• Forklift licence (essential) and Reach Stacker licence (highly desirable)
• Proven experience in technical training, learning or capability development with frontline operational environments
• Experience delivering training and facilitating learning in hands-on, site-based settings
• Strong understanding of compliance requirements (licensing, safety, regulatory), including audit and reporting exposure
• Ability to assess, coach and uplift site-based trainers
• Data-driven with strong organisation, problem-solving skills and a continuous improvement mindset

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door. In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

WE MAKE TRADE FLOW