Technical Field Engineer I: Onsite & Remote Support

Unisys; Cairns Regional; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Unisys is seeking a Technical Field Engineer I in Cairns, QLD to provide onsite and remote support across desktops, laptops, servers, network devices, AV technology, and workplace infrastructure.

You will work directly with customers, troubleshoot issues, perform installations and upgrades, support network environments, and help ensure critical technology remains operational. Aiming to deliver hands-on tech solutions, the role emphasizes customer interaction and problem solving.

Qualifications

• 1–2 years of IT Support, Desktop Support, or Field Services experience.
• Knowledge of hardware, software, networking, and troubleshooting.
• Strong customer service and communication skills.
• Passion for technology and continuous learning.

Responsibilities

• Provide onsite and remote support across desktops, laptops, servers, network devices, AV technology, and workplace infrastructure.
• Troubleshoot technical issues, perform installations and upgrades, and support network environments.
• Help ensure critical technology remains operational.

Skills

IT Support

Desktop Support

Field Services

Customer service

Communication

Troubleshooting

Tools

Networking devices

AV technology

Workstations

Job description

Unisys is seeking a Technical Field Engineer I in Cairns, QLD to provide onsite and remote support across desktops, laptops, servers, network devices, AV technology, and workplace infrastructure.

You will work directly with customers, troubleshoot issues, perform installations and upgrades, support network environments, and help ensure critical technology remains operational. Aiming to deliver hands-on tech solutions, the role emphasizes customer interaction and problem solving.