Technical Delivery Lead (Hybrid Perth)

Data#3

Western Australia

Hybrid

AUD 140,000 - 170,000

Full time

10 days ago

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Job summary

Data#3 invites applications for a Technical Delivery Manager in Perth to lead the Managed Services team and drive successful delivery across multi‑tier solutions. You will cultivate strong customer relationships from a technical delivery perspective and guide transitions for new and existing clients.

We seek a hands-on leader with Azure/Cisco/VMware experience, ITIL proficiency, and a track record in service delivery management.

Qualifications

Minimum 5 years in IT environment, preferably in a technical role.
Minimum 2 years in a Service Delivery Management role.
Experience with multi-tiered solutions and systems integration.

Responsibilities

Develop strong relationships with key technical customer representatives and grow the Data#3 customer relationship from a technical delivery perspective.
Engage with the customer’s operational leaders and stakeholders to capture and respond to satisfaction pulse points.
Identify technical risks and support delivery, sales and presales teams in gathering requirements to develop a solution with strong value proposition.
Understand the technical complexities of multi-tiered solutions and systems integration, their underlying technologies, and the latest technical tools.
Take on the lead technical role during new customer transitions into service and new technology project transitions for existing customers.
Lead a team of systems and network engineers to deliver business as usual services against an agreed statement of work.