Technical Capability & Quality Leader — Training & Diagnostics

CEA; City of Greater Dandenong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Remuneration package

Growth and training

Milestone rewards

Family-owned culture

Novated leasing

Employee discounts

Health insurance discounts

Job security

Job summary

CEA is seeking an experienced Technical Capability and Quality Specialist to strengthen technical capability, consistency and quality across our national network. You will lead technical training, support complex diagnostics and contribute to quality assurance activities while coaching apprentices and collaborating with OEMs.

Your role involves developing training programs, creating documentation, and driving continuous improvement across multiple branches nationwide.

Qualifications

• Trade qualification (Cert III Mechanical or equivalent) in earthmoving or related equipment.
• Minimum 5 years post-trade experience in mobile plant or heavy equipment.
• Ability to diagnose hydraulic, mechanical and electrical systems.
• Experience delivering technical training programs and assessments.
• Advanced Microsoft Office skills for reports and docs.
• Strong communication and stakeholder engagement.
• Current driver's licence and willingness to travel nationally.
• TAE40116 or equivalent qualification.
• Experience supporting apprentices and competency-based learning.
• Experience in quality assurance, auditing or continuous improvement.
• Exposure to OEM technical support, warranty or engineering functions.

Responsibilities

• Provide specialist technical support across CEA's national branch network.
• Diagnose and resolve complex hydraulic, mechanical and electrical faults.
• Develop, coordinate and deliver training programs and assessments.
• Support apprentice development through mentoring and coaching.
• Create and maintain technical documentation and training materials.
• Conduct quality assurance activities and continuous improvement initiatives.
• Collaborate with OEMs and internal stakeholders to improve outcomes.
• Analyse trends to identify opportunities to improve capability and performance.

Skills

Strong communication

Stakeholder engagement

Training program development

Apprentice mentoring

Quality assurance

Diagnostics support

Education

Certificate III Mechanical or equivalent

Certificate IV in Training and Assessment (TAE40116)

Tools

Microsoft Office

Job description

CEA is seeking an experienced Technical Capability and Quality Specialist to strengthen technical capability, consistency and quality across our national network. You will lead technical training, support complex diagnostics and contribute to quality assurance activities while coaching apprentices and collaborating with OEMs.

Your role involves developing training programs, creating documentation, and driving continuous improvement across multiple branches nationwide.