Technical Business Analyst

Teachers Mutual Bank; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Teachers Mutual Bank is seeking a Technical Business Analyst in Sydney to support the CARE Customer Transformation Program. You’ll translate complex business needs into governed data solutions across data engineering, analytics and governance teams, helping deliver fit-for-purpose data and analytics for members.

You’ll lead discovery, define data mappings, and drive solution design through to implementation readiness within a multi-year technology transformation.

Qualifications

• Experience delivering complex technology or data change as a Technical/ Data Business Analyst or similar.
• Experience capturing requirements for enterprise data platforms, integrations, analytics or reporting.
• Practical SQL capability for data profiling, validation and reconciliation.
• Experience producing user stories, acceptance criteria, data flows and transformation rules.
• Understanding of data integration, storage, quality, lineage and consumption.

Responsibilities

• Lead discovery through workshops, stakeholder discussions and data analysis.
• Translate business needs into functional, technical and data requirements with clear acceptance criteria.
• Analyse end-to-end data flows, identify gaps and improvement opportunities.
• Define and validate data mappings, transformation rules and data-quality checks.
• Collaborate with engineering, analytics, governance and risk teams on solutions.
• Support design, backlog refinement, testing and implementation readiness.

Skills

Requirements gathering

SQL data profiling

User stories & acceptance criteria

Data integration concepts

Workshop facilitation

Education

Tertiary qualification

Tools

Azure Data Services

Databricks

Power BI

Job description

Technical Business Analyst

12-month fixed-term contract | Sydney

Help redesign banking around the customer by turning complex business needs into practical, well-governed data solutions. Teachers Mutual Bank Limited is undertaking a significant, funded, multi-year technology transformation. Joining the CARE Customer Transformation Program, you’ll work at the intersection of customer strategy, data, analytics and technology, helping deliver initiatives that create better experiences and outcomes for members. This is an opportunity to influence future-state capability while working across an environment that includes both established technology and emerging platforms.

Why this role matters

As a Technical Business Analyst within the Chief Data Office, you’ll connect business stakeholders with Data Engineering, Analytics and Data Governance teams. You’ll translate strategic objectives into clear, testable and traceable requirements covering how data is sourced, transformed, governed and used. Your work will support multiple CARE program streams from early discovery through solution design, testing and implementation. Success will mean giving business and technical teams the clarity they need to deliver fit-for-purpose data and analytics solutions.

What you’ll do

• Lead discovery through workshops, stakeholder discussions, document reviews and data analysis.
• Translate business needs into functional, technical and data requirements, including user stories, business rules and acceptance criteria.
• Analyse business processes and end-to-end data flows, identifying gaps, impacts, dependencies and improvement opportunities.
• Define and validate data mappings, transformation logic, data-quality rules and reconciliation requirements.
• Work with engineering, analytics, architecture, governance and risk specialists to progress practical, controlled solutions.
• Support solution design, backlog refinement, testing, defect resolution, business validation and implementation readiness.

What you’ll bring

Essential

• Experience delivering complex technology or data change as a Technical Business Analyst, Data Business Analyst, Data Engineer or in a similar role.
• Strong experience capturing requirements for enterprise data platforms, integrations, analytics or reporting solutions.
• Practical SQL capability for data profiling, validation, reconciliation and issue investigation.
• Experience producing user stories, acceptance criteria, process and data flows, data mappings, business rules and impact assessments.
• An understanding of data integration, transformation, storage, quality, lineage and consumption.
• The ability to facilitate productive workshops and explain complex data and technology concepts to business and technical audiences.
• Experience working with banking or financial-services data, including the associated risk, privacy, security and regulatory considerations.
• A relevant tertiary qualification or equivalent practical experience.

Nice to have

• Experience with Microsoft Azure data services or comparable cloud data platforms.
• Exposure to Microsoft Fabric, Azure Data Factory, Azure SQL, SQL Server, Databricks or Power BI.
• Experience with data warehouses, Lakehouse platforms, APIs, ETL or ELT pipelines, metadata or data-quality tools.
• Familiarity with banking data domains such as customer, account, product, transaction, payments, lending, finance or risk.
• Business analysis, Agile, Azure, SQL, analytics or data-governance certification.

About TMBL

Teachers Mutual Bank Limited is one of Australia’s largest mutual banks. For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good. As a 100% member-owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do - from the products and services we offer to the way we support our people and communities. We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability. Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare - people who make a difference in communities every day. When you join our bank, you’ll become part of a values-led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.