Senior Business Analyst

Teachers Mutual Bank; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Teachers Mutual Bank is seeking an experienced Senior Business Analyst to lead end-to-end analysis for a major AML/CTF program. You will facilitate workshops, gather and document requirements, and partner with stakeholders, SMEs, compliance and technology teams to deliver compliant solutions.

The role focuses on process improvement, regulatory alignment and operational excellence within a dynamic, risk-focused environment. A hybrid working model is available.

Qualifications

• Significant experience as a Business Analyst or Senior Business Analyst in complex projects.
• Strong AML/CTF experience with exposure to Part A and Part B requirements.
• Outstanding requirements elicitation and stakeholder engagement skills.
• Demonstrated ability to facilitate workshops and discovery activities.
• Strong process mapping and documentation capabilities.
• Experience working in Agile delivery environments.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead end-to-end business analysis activities across a significant AML/CTF program.
• Facilitate workshops, interviews and stakeholder engagement sessions to elicit, analyse and document business requirements.
• Partner with business stakeholders, SMEs, compliance teams, technology teams and vendors to define and deliver fit-for-purpose solutions.
• Produce key BA artefacts including process maps, business requirements, user stories, gap analyses and solution documentation.
• Support Agile delivery practices including backlog refinement, sprint planning, testing and business readiness activities.
• Analyse current and future-state processes to identify opportunities for improvement and regulatory compliance enhancements.
• Ensure requirements are understood, validated and aligned to business objectives and regulatory obligations.

Skills

Business Analyst

AML/CTF

Stakeholder engagement

Requirements elicitation

Workshop facilitation

Process mapping

Agile delivery

Communication

Job description

We're seeking an experienced Senior Business Analyst to play a key role in delivering strategic regulatory and compliance initiatives. Working across a diverse stakeholder landscape, you'll drive discovery, facilitate requirements gathering, analyse business processes, and help deliver solutions that support AML/CTF compliance and operational excellence.

This is an excellent opportunity for a BA who enjoys navigating complex environments, influencing stakeholders, and translating business needs into practical, compliant solutions. Join a critical transformation program focused on strengthening AML/CTF capabilities within a leading financial services environment.

This role is a 12-month Fixed term contract.

What you'll be doing

• Lead end-to-end business analysis activities across a significant AML/CTF program.


• Facilitate workshops, interviews and stakeholder engagement sessions to elicit, analyse and document business requirements.


• Partner with business stakeholders, SMEs, compliance teams, technology teams and vendors to define and deliver fit-for-purpose solutions.


• Produce key BA artefacts including process maps, business requirements, user stories, gap analyses and solution documentation.


• Support Agile delivery practices including backlog refinement, sprint planning, testing and business readiness activities.


• Analyse current and future-state processes to identify opportunities for improvement and regulatory compliance enhancements.


• Ensure requirements are understood, validated and aligned to business objectives and regulatory obligations.

What we're looking for

• Significant experience as a Business Analyst or Senior Business Analyst within complex project or transformation environments.


• Strong AML/CTF experience, ideally with exposure to both Part A and Part B AML requirements.


• Outstanding requirements elicitation and stakeholder engagement skills, with a proven ability to work across diverse stakeholder groups.


• Demonstrated experience facilitating workshops, conducting discovery activities and translating business needs into actionable requirements.


• Strong process mapping, business analysis and documentation capabilities.


• Experience working within Agile delivery environments.


• Excellent communication, influencing and relationship-building skills.

Highly Regarded

• Payments experience.


• Financial services, banking or mutual banking industry experience.


• Experience delivering regulatory or compliance-focused initiatives.


• Exposure to Jira and contemporary BA toolsets.

Why apply?

• Work on a high-profile regulatory transformation initiative.


• Collaborate with a broad range of business and technical stakeholders.


• Opportunity to influence key compliance and operational outcomes.


• Join a supportive team that values collaboration, curiosity and continuous improvement.

About us

Australian Mutual Bank has merged with Teachers Mutual Bank Limited, and we are now part of the wider TMBL group, strengthening our ability to deliver meaningful value to members, support our communities, and create long‑term opportunity for our people.

At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products. We are proud to serve some of Australia's essential workers in education, emergency services and healthcare.

We believe they deserve a bank that does good for their community. We have been named one of the World's Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.

Our employees embrace our organisation's values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service. We are an Employer of Choice, promote Diversity and Inclusion, and follow EEO principles by appointing on merit.

For a confidential conversation, please contact******@tmbl.com.au.

We work under a hybrid working model to provide flexibility in the workplace.

For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at www.tmbank.com.au or find us on LinkedIn!

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory.