Senior Business Analyst - Lending

Teachers Mutual Bank Limited; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Teachers Mutual Bank Limited (TMBL) is seeking a Senior Business Analyst to partner with stakeholders, Product Owners, and delivery teams to drive lending initiatives and enhance member experiences. You will analyse requirements, map processes, support regulatory compliance, and contribute to readiness, testing, and implementation across lending platforms in a banking environment.

This 12-month fixed-term contract offers collaboration, flexibility, and opportunities to influence lending outcomes

Qualifications

• 5+ years' experience as a Business Analyst in banking/financial services.
• Strong knowledge of Australian lending products and processes.
• Experience in lending transformation, digital banking, mortgage origination.
• Understanding regulatory frameworks incl NCCP, APRA, ASIC.
• Experience in Agile/Scrum/hybrid delivery.
• Proficiency with JIRA, Confluence, Visio, MS Office.

Responsibilities

• Gather, analyse, and document business requirements.
• Facilitate workshops to define business needs.
• Map processes, identify gaps, and assess impact.
• Translate requirements with tech teams and delivery partners.
• Support lending transformation and digital banking programs.
• Ensure solutions comply with regulatory requirements.
• Contribute to readiness, testing, and implementation activities.
• Manage stakeholder expectations and report progress.

Skills

Stakeholder engagement

Requirements gathering

Process mapping

Agile/Scrum

Regulatory knowledge

Communication skills

Multi-project delivery

Tools

JIRA

Confluence

Visio

Microsoft Office

Job description

Help Shape the Future of Member-Focused Banking

At Teachers Mutual Bank Limited (TMBL), we're passionate about delivering exceptional experiences for our members while supporting the communities we serve. As one of Australia's leading member-owned financial institutions, we're committed to innovation, collaboration, and creating better financial outcomes for our members.

We are seeking an experienced Senior Business Analyst to join our team and play a key role in delivering strategic lending initiatives across the Bank.

About the Role as a Senior Business Analyst, you will work closely with business stakeholders, Product Owners, technology teams, and delivery partners to drive the successful delivery of lending initiatives. You will be responsible for analysing business requirements, improving processes, and supporting the implementation of solutions that enhance our lending capabilities and member experience.

This role is ideal for an experienced Business Analyst who has a strong understanding of Australian lending products, regulatory requirements, and end-to-end project delivery within a banking or financial services environment.

This role is a 12-month Fixed term contract.

Key Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements.
• Facilitate workshops and discussions to understand business needs and identify opportunities for improvement.
• Perform process mapping, gap analysis, and impact assessments across lending initiatives.
• Partner with technology teams and delivery partners to translate requirements into effective solutions.
• Support lending transformation and digital banking programs from concept through to delivery.
• Ensure solutions align with regulatory and compliance requirements.
• Contribute to business readiness, testing, and implementation activities.
• Manage stakeholder expectations and communicate project progress effectively.

About You To be successful in this role, you will bring:

• 5+ years' experience as a Business Analyst within banking, financial services, or a related industry.
• Strong knowledge of Australian lending products, lending processes, and supporting systems.
• Experience across lending transformation, digital banking, mortgage origination, or credit decisioning platforms.
• Understanding of NCCP, Responsible Lending Obligations, APRA, ASIC, and relevant regulatory frameworks.
• Strong skills in requirements gathering, process mapping, and business documentation.
• Experience working in Agile, Scrum, and/or hybrid delivery environments.
• Proficiency with JIRA, Confluence, Visio, and Microsoft Office Suite.
• Excellent stakeholder engagement, facilitation, and communication skills.
• The ability to manage multiple projects and competing priorities in a fast-paced environment.

Why Join Us?

At TMBL, you'll be part of a purpose-driven organisation that values collaboration, innovation, and continuous improvement. We offer flexible working arrangements, career development opportunities, and the chance to make a meaningful impact for our members and communities.