Technical Account Manager - (Au)

Obsidian Security; Geelong; Sur place; AUD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Employee assistance program

Paid day off

Wellbeing platform

Collaborative team

Training & development

Résumé du poste

Nisbets Australia & New Zealand is seeking a Key Account Manager for the NSW region, focusing on our wholesale and distributor network. You will build and maintain strong strategic relationships and drive market share and growth across accounts.

You will bring 2+ years field Key Account experience, strong negotiation skills and a proactive approach to presenting products, training, and reporting. This role offers generous discounts and training opportunities.

Qualifications

• 2+ years field Key Account experience in hospitality/kitchen equipment or FMCG.
• Ability to develop profitable customer relationships.
• Strong negotiation and influencing skills.
• Good understanding of customer and market dynamics.
• Proficiency with Microsoft Office products.

Responsabilités

• Build and maintain an extensive customer base of distributors, commercial and trade accounts.
• Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers.
• Maintain regular and consistent relationships with key contacts on a predefined call cycle; keep accurate records.
• Develop strategies around price, promotion, volume and market share.
• Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
• Professionally deliver presentations, solutions and training to drive sales.
• Planning, forecasting and reporting for each account.
• Monitor account performance and drive solutions to meet business outcomes.
• Plan, manage and maintain a monthly call cycle and provide detailed call reports.
• Championing our Company values of Working Together, Authenticity, Customer Passion, Agility and Accountability.

Connaissances

Key Account management

Negotiation

Communication skills

Market dynamics knowledge

Outils

Microsoft Office

Description du poste

We are a Certified Great Place to Work!

Nisbets Australia & New Zealand is part of a global catering equipment powerhouse operating across 10 countries. We’ve been supplying hospitality equipment since 1989, distributing high-quality kitchen and catering equipment to suppliers across all sectors.

Our continued success is driven by our people. We invest in our teams and look for individuals who want more than just a job; we want people seeking a long‑term career with room to grow.

About the role

As the Key Account Manager, NSW you will build and foster strong strategic relationships within our Wholesale and Distributor network to optimise, market share growth and business growth. You will incorporate your pre‑existing business development and account management skills to maximise all growth opportunities within new and existing distributor accounts.

Key Responsibilities include:

• Build and maintain an extensive customer base of distributors, commercial and trade accounts.
• Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers
• Maintain regular and consistent relationships with key contacts on a pre‑defined call cycle; as well as maintaining accurate customer records
• Develop strategies around price, promotion, volume and market share.
• Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
• Professionally deliver presentations, solutions and training to drive sales.
• Planning, forecasting and reporting for each account.
• Monitor account performance and drive solutions to meet business outcomes.
• Plan, manage and maintain a monthly call cycle and provide detailed call reports.
• Championing our Company values of ‘Working Together, Authenticity, Customer Passion, Agility and Accountability.’

What you’ll bring to Nisbets

• Minimum of 2 years’ Field Key Account experience; preferably in the hospitality kitchen equipment industry or similar (FMCG)
• Comprehensive background in developing new and existing business relationships with profitable outcomes.
• Strong negotiation and influencing skills with excellent written and verbal communication skills.
• Strong understanding of current customer and market dynamics
• Competent to strong knowledge of Microsoft Office packages (Word, Excel, Powerpoint);

What we offer

• Generous staff discounts across the product range
• Access to an Employee Assistance Program
• A paid day off to celebrate your work Anniversary
• A wellbeing and rewards platform with discounts at popular retailers
• A collaborative, connected, supportive team environment
• Full training and ongoing development opportunities

We’re seeking someone who’s keen to learn, contribute ideas, challenge the status quo, take on new challenges, and grow with an expanding business.