Tech-Savvy Customer Solutions Specialist

TPG Telecom; City of Brisbane; On-site; AUD 48,000 - 56,000; Part time

Benefits offered by this job

Competitive pay

SIM plan with unlimited calls/texts

Leave benefits including volunteer,Par

Training on latest tech and leadership

Career advancement through Future you/

Job summary

Vodafone, part of the TPG Telecom family, is looking for a customer-focused Retail Associate in Queensland. You’ll help customers choose devices, plans and services, while learning about the latest tech through thorough training. Flexible hours start at 15.25 hours across at least 3 shifts, with weekend availability preferred.

You’ll join a team dedicated to great service, rewards, and opportunities for growth in a dynamic retail environment across our consumer channels.

Qualifications

• Excellent communication and interpersonal skills.
• Adaptable and eager to learn about new devices and services.
• Ability to explain tech concepts to non-tech customers.

Responsibilities

• Be a customer champion, discovering what customers want and helping them use technology in daily life.
• Provide the best value solutions and accurate advice to customers.
• Assist customers with troubleshooting and using the Vodafone app for self-help.

Skills

Customer service

Communication

Technology affinity

Job description

Vodafone, part of the TPG Telecom family, is looking for a customer-focused Retail Associate in Queensland. You’ll help customers choose devices, plans and services, while learning about the latest tech through thorough training. Flexible hours start at 15.25 hours across at least 3 shifts, with weekend availability preferred.

You’ll join a team dedicated to great service, rewards, and opportunities for growth in a dynamic retail environment across our consumer channels.