Customer Solutions Advisor: Flexible Tech Support & Growth

TPG Telecom; City of Hume; On-site; AUD 45,000 - 65,000; Part time

Benefits offered by this job

SIM plan with unlimited calls

Volunteer leave

Parental leave

Gender affirmation leave

5 extra leave days

Tech training

Job summary

Vodafone is seeking a customer-focused retail associate in Australia to champion customer needs and showcase the latest devices and services. You will guide customers to use technology in daily life, ensuring they get the best value and advice.

Training will be provided to level up knowledge in a dynamic industry. Join a team that supports flexible 38-hour weeks across at least five shifts, with opportunities to pick up extra shifts.

Qualifications

• Excellent communication skills demonstrated in customer interactions.
• Ability to adapt to a fast-moving retail tech environment.
• Genuine interest in technology and latest gadgets.

Responsibilities

• Act as a customer champion, identifying what customers want and need.
• Help customers use technology in daily life and provide value-focused solutions.
• Troubleshoot tech questions and guide customers to use the Vodafone app.

Skills

Excellent communication

Adaptability

Technology enthusiasm

Willingness to learn

Job description

Vodafone is seeking a customer-focused retail associate in Australia to champion customer needs and showcase the latest devices and services. You will guide customers to use technology in daily life, ensuring they get the best value and advice.

Training will be provided to level up knowledge in a dynamic industry. Join a team that supports flexible 38-hour weeks across at least five shifts, with opportunities to pick up extra shifts.