Tech-Savvy Customer Solutions Advisor

Vodafone Business Australia; City Of Joondalup; On-site; AUD 32,000 - 41,000; Part time

Benefits offered by this job

SIM plan with unlimited calls/data

Volunteer leave

Parental leave

Gender affirmation leave

5 extra leave days

Leadership development program

Job summary

Vodafone is seeking a customer-focused team member in Australia to help customers get the most from technology. You’ll guide customers to the best value solutions and assist them in using the Vodafone app.

This role offers minimum 15.25 hours across at least 3 shifts, seven days a week flexibility, comprehensive training, and opportunities for leadership through our Future you program. Enjoy a SIM plan with unlimited calls, texts and data.

Qualifications

• Excellent communicator with flexible, adaptable approach.
• Passion for technology and eagerness to learn about new gadgets and trends.
• Willingness to work across 7 days a week and flexible shifts.

Responsibilities

• Be a customer champion; discover what customers want and help them use technology.
• Provide the best value solutions for customers and guidance on using the Vodafone app.
• Troubleshoot technical queries and empower customers to self-serve.

Skills

Customer service

Communication

Team player

Job description

Vodafone is seeking a customer-focused team member in Australia to help customers get the most from technology. You’ll guide customers to the best value solutions and assist them in using the Vodafone app.

This role offers minimum 15.25 hours across at least 3 shifts, seven days a week flexibility, comprehensive training, and opportunities for leadership through our Future you program. Enjoy a SIM plan with unlimited calls, texts and data.