Customer Solutions Advisor: Tech & Connectivity

Vodafone Business Australia; City Of Joondalup; On-site; AUD 22,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Staff discounts

SIM plan with data

Job summary

Vodafone is seeking a customer-focused Retail Associate in Australia to help customers connect with our latest devices and services. You will serve in-store, guiding customers toward the best value, and assisting with app usage and troubleshooting.

Training will be provided for product knowledge and sales techniques. The role offers flexible hours, including a minimum of 15.25 hours across at least 3 shifts every week, with additional shifts available.

Qualifications

• Excellent people skills and strong communication.
• Ability to troubleshoot common tech questions and guide customers.

Responsibilities

• Assist customers with device and plan choices.
• Provide value-driven solutions to fit customers' lifestyles.
• Explain Vodafone app features and help customers self-serve.

Skills

Customer service

Communication

Tech savvy

Adaptable

Job description

Vodafone is seeking a customer-focused Retail Associate in Australia to help customers connect with our latest devices and services. You will serve in-store, guiding customers toward the best value, and assisting with app usage and troubleshooting.

Training will be provided for product knowledge and sales techniques. The role offers flexible hours, including a minimum of 15.25 hours across at least 3 shifts every week, with additional shifts available.