Customer Solutions Advocate - Tech & Connectivity

TPG Telecom; City of Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with incentives

SIM plan with unlimited calls, texts &

Wellbeing and leave options

In-depth training & development

Career progression programs

Job summary

Vodafone is seeking friendly retail team members in Brisbane to champion customers, understand needs and help them use technology. You’ll communicate clearly, adapt quickly and stay excited about new gadgets and trends.

Choose a minimum of 15.25 hours across at least 3 shifts; we operate 7 days a week with flexible hours, great training, competitive pay with incentives, generous leave options, and pathways to leadership roles.

Qualifications

• Excellent communication and customer-service skills.
• Friendly, adaptable, and eager to learn about technology.
• Willing to work across flexible shifts, including weekends.

Responsibilities

• Assist customers in choosing devices and plans.
• Troubleshoot basic tech questions and guide using Vodafone app.
• Provide best-value solutions and upsell where appropriate.

Job description

Vodafone is seeking friendly retail team members in Brisbane to champion customers, understand needs and help them use technology. You’ll communicate clearly, adapt quickly and stay excited about new gadgets and trends.

Choose a minimum of 15.25 hours across at least 3 shifts; we operate 7 days a week with flexible hours, great training, competitive pay with incentives, generous leave options, and pathways to leadership roles.