Tech-Centric CX & Sales Specialist — Repairs

Hasbro, Inc.; Toowoomba Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Ongoing training and development

Job summary

PTC Phone Tech & Comm is seeking a dedicated Full-Time Customer Service Sales and Device Technician for our Grand Central Store in Toowoomba, Queensland. You will blend hands-on repair work with frontline sales support, delivering a top-tier customer experience in a fast-paced retail setting.

Join a family-owned team with a passion for mobile tech, where you’ll learn basic repairs and grow your skills while helping customers find the right solutions and driving store performance.

Qualifications

• Passion for mobile & tech.
• Ability to learn new repairs.
• Strong customer service and sales focus.

Responsibilities

• Provide exceptional customer service and support at all times.
• Assist frontline staff with sales when in store.
• Diagnose and repair electronic and mechanical devices – fast, safe, and to the highest standard.
• Troubleshoot faults and perform inspections.
• Manage repair queues and maintain a clean, organized workspace.

Skills

Customer service

Sales

Teamwork

Learning quickly

Job description

PTC Phone Tech & Comm is seeking a dedicated Full-Time Customer Service Sales and Device Technician for our Grand Central Store in Toowoomba, Queensland. You will blend hands-on repair work with frontline sales support, delivering a top-tier customer experience in a fast-paced retail setting.

Join a family-owned team with a passion for mobile tech, where you’ll learn basic repairs and grow your skills while helping customers find the right solutions and driving store performance.