Tech Career Starter: Customer Service Rep (Learn IT)

Datacom; Adelaide; On-site; AUD 48,000 - 60,000; Full time

Job summary

Datacom in Australia invites school leavers to start a career in tech as a Customer Service Representative. You’ll learn on the job, gain practical workplace experience and work toward your Certificate III in IT. No long list of qualifications or years of experience is required.

You'll begin in the customer contact centre, learn how to support customers, solve problems and become part of a professional team, with opportunities to grow as you gain skills and exposure to a large technology company.

Qualifications

• You don’t need years of experience or long qualifications to start.
• You’ll work toward your Certificate III in IT and security clearance.
• Basic computer skills and good attention to detail are helpful.

Responsibilities

• Support customers in a contact centre and resolve problems.
• Learn as part of a professional team while you work toward IT certification.
• Build technology and digital skills and adapt to a large tech business.

Skills

Curious & eager to learn

Problem solving

Attention to detail

Clear communication

Team player

Reliability & punctuality

Basic computer skills

Typing ~20 wpm

Australian citizenship

Education

Certificate III in IT

Job description

Datacom in Australia invites school leavers to start a career in tech as a Customer Service Representative. You’ll learn on the job, gain practical workplace experience and work toward your Certificate III in IT. No long list of qualifications or years of experience is required.

You'll begin in the customer contact centre, learn how to support customers, solve problems and become part of a professional team, with opportunities to grow as you gain skills and exposure to a large technology company.