Team Members | Sydney Airport

Brooki Bakehouse; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time positions for management

Casual positions available for team

Job summary

Brooki Bakehouse is hiring at Sydney International Airport for a Store Manager capable of leading a team, driving sales, and delivering excellent customer experiences. The role offers full-time management positions and a pathway to multi-store leadership as the business grows.

You will oversee daily operations, maintain food safety and presentation standards, manage inventory and POS systems, and act as a brand ambassador for Brooki Bakehouse.

Qualifications

• Experience in a retail or hospitality role, preferably within the food industry.
• Strong communication, interpersonal, and customer service skills.
• A passion for food and upselling the Brooki Bakehouse brand.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• A commitment to maintaining high standards of food safety and hygiene.
• Flexibility to work a variety of shifts, including weekends and public holidays.

Responsibilities

• Lead and inspire your team to deliver outstanding customer service and operational excellence.
• Drive sales and achieve targets by maximizing sales, managing inventory, and controlling costs.
• Ensure exceptional customer experiences by maintaining a welcoming environment and resolving issues with a smile.
• Oversee daily operations, ensuring food safety, cleanliness, and presentation standards.
• Manage inventory and ordering, track levels, place orders, and minimise waste.
• Train staff on POS system for efficient checkout.
• Maintain a safe and compliant workplace following policies and regulations.
• Be a brand ambassador and represent Brooki Bakehouse with pride.

Job description

The successful candidate will immediately take responsibility for managing a successful Brooki retail store, with a clear career growth opportunity to be a multi-store leader in the near future.

Are you a natural leader with a passion for great food and exceptional customer service? If so, we want to hear from you!

As a Brooki Team Member, you will:

Lead and inspire your team: inspire and motivate team members to deliver outstanding customer service and achieve operational excellence

Drive sales and achieve targets: implement strategies to maximise sales, manage inventory effectively and control costs

Ensure exceptional customer experiences: foster a positive and welcoming environment for all customers, resolving any issues efficiently and with a smile

Maintain operational excellence: oversee daily operations, ensuring adherence to food safety standards, cleanliness, and presentation guidelines

Manage inventory and ordering: accurately track inventory levels, place orders, and minimise waste

Manage POS system: train your team to ensure efficient use of the point-of-sale system

Maintain a safe and compliant workplace: adhere to all company policies, procedures, and relevant regulations

Be a brand ambassador: embody the Brooki Bakehouse values and represent our brand with pride

What we're looking for:

Experience in a retail or hospitality role, preferably within the food industry

Strong communication, interpersonal, and customer service skills

A passion for food and a genuine enthusiasm for the Brooki Bakehouse brand

Strong organisational skills with the ability to multitask and prioritise effectively

A commitment to maintaining high standards of food safety and hygiene

Flexibility to work a variety of shifts, including weekends and public holidays, as required by the location

Existing ASIC (Aviation Security Identification Card) preferred, given this is an international terminal role

For management roles: proven leadership and team management experience, with experience in inventory management, cash handling, and POS systems

What we offer you:

Full-time positions for management roles, with a competitive salary

Casual positions available for team members

Support with your ASIC application if you don't already hold one

A supportive and fun environment where your contributions are valued

The opportunity to be part of a passionate team and make a real impact with a beloved brand

The chance to be part of a growing and successful Australian business

Ready to take the next step in your career and join the Brooki Bakehouse family at Sydney International Airport?

We can't wait to hear from you and welcome you to the Brooki Bakehouse family!