Team Member Library Programs

City of Canterbury-Bankstown; Sydney, Punchbowl; On-site; AUD 67,000 - 82,000; Full time

Benefits offered by this job

Remuneration package

Accrued Time Off

Full-time permanent position

Health and wellbeing programs

Professional development

Job summary

CBCity is seeking a motivated individual to develop, deliver, and promote programs and events for the community. The role focuses on engaging initiatives that bring people together across Bankstown Library and other council libraries.

You will coordinate volunteers, work with partners, and promote activities while ensuring high-quality customer service and strong communication. A permanent full-time position with Local Government conditions awaits the successful candidate.

Qualifications

• Experience delivering community programs or events.
• Strong customer service and communication skills.
• Ability to build partnerships with diverse stakeholders.
• Experience using MS Office and basic database management.

Responsibilities

• Develop innovative, community-focused programs and events.
• Coordinate and deliver programs across Bankstown Library and Council branch libraries.
• Build and maintain partnerships with Council departments, community organisations, businesses and agencies.
• Promote programs through websites, publications and other channels with Corporate Communications.
• Monitor, evaluate and report on program outcomes and marketing effectiveness.

Skills

Community program development

Event coordination

Communication skills

Customer service

MS Office

Database management

Team collaboration

Education

Membership in Australian Library Association

Tools

Online library databases

Job description

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.

The role

We are seeking a motivated individual to develop, deliver, and promote a variety of programs and events that cater to the informational and recreational needs of our community. This role offers an exciting opportunity to make a positive impact through engaging initiatives that bring people together.

Duties will include but not be limited to:

• Develop innovative, community-focused programs and events that meet local needs.
• Coordinate and deliver programs and events across Bankstown Library and Council branch libraries.
• Build and maintain partnerships with Council departments, community organisations, businesses, and government and non-government agencies.
• Promote programs and events through Council websites, publications, and other communication channels, in collaboration with Corporate Communications.
• Monitor, evaluate, and report on program outcomes and marketing effectiveness, while contributing to continuous improvement of processes and procedures.
• Coordinate volunteers, participate in team meetings and professional development, contribute to business planning, undertake rostered desk duties, and provide professional, customer-focused library services.

You will have

• Eligibility for membership of Australian Library and Information Association or qualifications and experience relevant to the duties stated.
• Working with Children Check
• Experience in the development, delivery and promotion of innovative library (or similar) programs and events, providing quality learning opportunities and recreational experiences.
• Proven ability to identify, evaluate and implement new programs and events.
• Demonstrated strong commitment to delivering quality customer service.
• Demonstrated high level communication skills (written, verbal and interpersonal), including high level English skills.
• Strong negotiation and conflict resolution skills
• Ability to work independently and collaboratively with a team.
• Experience in delivering programs and activities.
• Involvement in reviewing policies and procedures
• Proficiency in MS Office applications and online database management

The salary range for this opportunity starts at $74,692 (Grade D, Step1) + 12% super Salary may be negotiable dependent on skills and experience.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Sarah Hajjar (Team Leader Library Programs) at [e-mail]

Applications close Sunday, 8 November 2026

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [e-mail]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.