Team Manager, Child Protection Intake

Department of Families Fairness and Housing; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging

Generous leave provisions

Training & wellbeing programs

Job summary

Department of Families Fairness and Housing is seeking a passionate Team Manager to lead the Intake Services team in Box Hill on a fixed-term basis from January 2027 to April 2028. You will oversee a small team of practitioners, oversee reports from the community regarding at-risk children, and decide if further child protection investigation is needed.

The role requires a social work, welfare or psychology qualification with 4+ years in child protection/youth and family welfare, plus specialist

Qualifications

• A social work, welfare or psychology related qualification.
• 4+ years work experience in child protection and/or youth and family welfare.
• Specialist child welfare knowledge and ability to engage and support other practitioners.

Responsibilities

• Develop others by creating a learning environment and promoting new knowledge and skills.
• Lead problem solving and support the team to resolve issues leveraging strengths.
• Conduct risk assessment and analysis and authorize plans for mitigation/intervention.

Skills

Leadership

People management

Stakeholder engagement

Education

Social work, welfare or psychology degree

Job description

We are seeking a passionate and proactive Team Manager to join our Intake Services on a fixed term, full time basis from early January 2027 until early April 2028 and make a real change to the lives of others, keeping families safe and strong. This position will be based in Box Hill, and you will support a small team of practitioners who will receive and assess reports from members of the community regarding children that might be at risk and determine if further child protection investigation is required. You will be responsible for effective service delivery, managing resources and budget, and provide leadership and development support to staff. Essential to your success will be a social work, welfare or psychology related qualification coupled with 4+ years work experience in child protection and/ or youth and family welfare as well as specialist child welfare knowledge and the ability to engage, and support other practitioners. In return you will benefit from a challenging and rewarding role that will provide opportunities for learning and growth. You will have access to salary packaging, generous leave provisions and excellent training opportunities and wellbeing programs.

ACCOUNTABILITIES INCLUDE

• Developing others: encourage a learning environmentfor team members, promoting the need for gaining new knowledge, insghts and skills
• Problem solving: creates an environment that allows for proactive and shared problem solving, supporting the team to use their strengths to resolve issues
• Risk assessment and analysis: authorises plans and decisions in relation to risk assessment, analysis and mitigation/intervention

Working with Children Check is required. Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.