Team Manager, Child Protection Intake

Victorian Government; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Generous leave provisions

Training opportunities

Wellbeing programs

Job summary

The Department of Families, Fairness and Housing (DFFH) in Victoria is seeking a passionate Team Manager to join our Intake Services on a fixed term, full time basis from early January 2027 until early April 2028, based in Box Hill.

You will support a small team of practitioners handling reports about at-risk children, ensuring effective service delivery, managing resources and budget, and providing leadership and staff development.

Qualifications

• Social work, welfare or psychology related qualification.
• 4+ years of work experience in child protection and/or youth and family welfare.
• Specialist child welfare knowledge and the ability to engage and support other practitioners.
• Working with Children Check is required for this role.

Responsibilities

• Developing others: encourage a learning environment for team members and promote new knowledge and skills.
• Problem solving: enable proactive and shared problem solving using team strengths.
• Risk assessment and analysis: authorize plans and decisions related to risk assessment and mitigation.

Skills

Leadership

Staff development

Budget management

Child protection knowledge

Education

Social work, welfare or psychology qualification

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

We are seeking a passionate and proactive Team Manager to join our Intake Services on a fixed term, full time basis from early January 2027 until early April 2028 and make a real change to the lives of others, keeping families safe and strong. This position will be based in Box Hill.

In this role you will support a small team of practitioners who will receive and assess reports from members of the community regarding children that might be at risk and determine if further child protection investigation is required. You will be responsible for effective service delivery, managing resources and budget and provide leadership and development support to staff.

Essential to your success will be a social work, welfare or psychology related qualification coupled with 4+ years work experience in child protection and/ or youth and family welfare as well as specialist child welfare knowledge and the ability to engage, and support other practitioners. In return you will benefit from a challenging and rewarding role that will provide opportunities for learning and growth. You will have access to salary packaging, generous leave provisions and excellent training opportunities and wellbeing programs.

ACCOUNTABILITIES INCLUDE

• Developing others: encourage a learning environmentfor team members, promoting the need for gaining new knowledge, insghts and skills
• Problem solving: creates an environment that allows for proactive and shared problem solving, supporting the team to use their strengths to resolve issues
• Risk assessment and analysis: authorises plans and decisions in relation to risk assessment, analysis and mitigation/intervention

Please open the position description to read more.

This role requires a Working with Children Check.

Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check For more information on what this means, and all other requirements, please see the Position Description.

Applications close Wednesday 28 October 2026 at 11.59pm